Patient Service Representative- Polaris Parkway Internal Medicine and Pediatrics - Westerville, OH
1 month ago

Job summary
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
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Responsibilities
- Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
- Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
- Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Job description
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