Patient Service Representative- Polaris Parkway Internal Medicine and Pediatrics - Westerville, OH

Only for registered members Westerville, OH, United States

1 month ago

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Job summary

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
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Responsibilities

  • Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
  • Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
  • Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.

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