Retirement Plans Business Systems Analyst - Raleigh - The UNC System Office

Description

About the OpportunityThis position provides support to the UNC System Office HR benefits office as well as constituent institutions. Serves as analyst and project administrator in the day-to-day administration of the university-wide Optional Retirement Program, Sr. Administrator ORP, State Health Plan, and Empyrean Platform regarding retirement & disability elections. Contact for projects concerning ORP vendors, ORP Database, form management, reporting, analytics, and SHP retirees for state sponsored ORP and TSERS retirement benefits. Works closely with System Office Retirement Director and IT on project initiatives, reporting, analytics, mailings, and ORP Database & Empyrean enhancements. Generates SAORP and SAERP calculations, Invoices; works closely with UNC System Plan Administrator, Retirement Plan Director, Benefits, and Finance. The Retirement Plans System Analyst will provide analytical, functional, and technical support to the UNCSO and Institutional HR Benefits and Payroll personnel in pursuit of retirement/benefits initiatives and other retirement-related responsibilities, and other duties as assigned. The position will provide functional and technical IT expertise to support software implementation and data maintenance within UNCSO & Campus benefits partners.
The position will have four broad areas of responsibility: System Support and Administration, Data Management, Integrated System Reporting, and ad-hoc Project work. The Analyst will work with various stakeholders including internal clients and business owners within UNCSO (including HR, Finance, IT and IR) and external stakeholders including campus HR offices, Shared Services Banner campuses, Office of State Human Resources, benefits vendors, consultants, state government and university officials. The Analyst will ensure all HR data is properly secured and protected. The Analyst will work closely with the IT Division regarding UNCSO policies, procedures and special requirements related to IT.
This position is a remote work arrangement with occasional travel required to the UNC System Office located in Raleigh, NC. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
About the UNC System OfficeThe UNC System Office includes the offices of the President and other senior administrators of the multi-campus University of North Carolina System. The UNC System is a treasured public institution dedicated to serving the people of North Carolina through world-class teaching, research, and community engagement. Today, nearly 250,000 students are enrolled in our 16 universities across the state and at the NC School of Science and Mathematics. System Office staff is responsible for executing the policies of the UNC Board of Governors and providing University-wide leadership in the areas of academic affairs, business and financial management, long-range planning, student affairs, research, legal affairs, and government relations. The UNC System Office also has administrative oversight of a number of University affiliates, including PBS North Carolina, the North Carolina Arboretum, the NC State Education Assistance Authority, and University of North Carolina Press.
About the Team
The office of the Chief Operating Officer reports to the President of the University and is responsible for internal and campus-focused operational priorities of the University. The office provides oversight for human resources, auditing, and compliance divisions. These divisions have both an internal responsibility to the system office operation and a campus-focused coordinative /leadership role within the noted areas of expertise. The office provides advice and briefings to the President and is expected to build and foster relationships on behalf of the President and to engage with Chancellors while leveraging their expertise to further the President's strategic priorities.
Minimum Education, Experience, and Skills
Bachelor's degree in discipline related to the area of assignment, or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

• Classification: IT Bus Systems Analyst II
• Appointment Type: Permanent
• Full-Time/Part-Time: Full-Time
• Employment Type: EHRA
• EHRA Category: Exempt Professional Staff
• Recruitment Salary Range: $70,000-$80,000
• Location: Raleigh, NC USA
• Position Number:
• Special Instructions to Applicants: The posting remains open until filled, but applications received by Friday, February 20, 2026 will receive priority consideration.

Equal Employment Opportunity and Other Information
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.
To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Human Resources Contact Information