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    Luggage Handler, Lead - Anchorage, United States - Holland America/Princess Alaska-Yukon Land Operations

    Holland America/Princess Alaska-Yukon Land Operations
    Holland America/Princess Alaska-Yukon Land Operations Anchorage, United States

    1 week ago

    Default job background
    Description
    Luggage Handler, Lead

    Department: Guest Services

    Employment Type: Seasonal - Full Time

    Location: Anchorage Transportation and Guest Services

    Description

    Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
    When preparing for a vacation, some spend days planning and packing the perfect outfit or bringing the right essentials to make their vacation run as smoothly and as comfortably as possible. As a luggage handler, you make sure all their packed belongings arrive at their new home-away-from-home. You and the rest of the team work together to collect, load, and disperse luggage daily to ensure our guests' belongings follow them on their Alaskan journey.

    Responsibilities
    • Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport.
    • Assists guests with identifying and claiming luggage.
    • Organize, sort, tally, tag, and label guest luggage daily.
    • Assists with misplaced and damaged luggage.
    • Communicates frequently with supervisors and other team members for updates, requests, or concerns.
    Requirements
    • Some experience in positions involving luggage handling.
    • Must be able to lift pounds regularly, sometimes above head level.
    • Able to work outside in various weather conditions.
    • Current, valid driver's license, with a clean driving record. Motor Vehicle Report (MVR) will be requested.
    • Must pass a pre-employment background check.
    • Participates in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
    • Participate in HAP's safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable, and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
    Knowledge, Skills & Abilities:
    • Ability to prioritize work, meet deadlines, and maintain attention to detail and accuracy, while working in a team or group environment.
    • Ability to work in a fast-paced environment with multiple tasks and external influences.
    • Ability to work independently with minimal supervision while achieving daily goals.
    • Ability to communicate clearly with guests, employees, and management.
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
    • Ability to lift pounds regularly, sometimes above head level.
    Benefits
    • Travel - FREE CRUISE AFTER YOUR FIRST SEASON
    • Reward for Referral Program
    • Experience - Of a lifetime
    • Rewards & Incentives
    • Community Service
    • Employee Activities
    • Professional Growth
    HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
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