Senior Business System Analyst - Naperville, United States - Diverse Lynx

Diverse Lynx Naperville, United States

Found in: Lensa US 4 C2 - 1 week ago

Description

Senior Business Systems Analyst
Naperville, IL (Day one on site required)
Full Time
Description:

Responsible for Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly, monthly and quarterly business reviews, identify new opportunities and lead account growth
Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
Would be instrumental in Delivery Led Growth by scoping new opportunities proactively.
Demand forecasting, planning and drive fulfilment with customer and internal stake holders.
Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
Identify and close early warnings on the projects to avoid any customer escalations
Has good understanding of the delivery operational parameters and drive them to align with organization norms
Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
bility to work in matrix & global environment with multiple stake holders

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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