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    Director of Operations, NE Region - Charlotte, United States - Crete United

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    Description
    Job description

    Director of Operations - Northeast- based in Charlotte, NC

    Company Overview

    Crete United was founded in 2020 and is one of the largest and fastest growing unified networks of local mechanical, electrical and plumbing (MEP), Building Automation and Energy Efficiency Solutions companies in the US with over 41 companies spanning 17 states. Our power is our network, and our network is expanding.

    At Crete United, we turn aspiration into action. We believe that by integrating ourselves within our communities, we can help create healthier places and healthier lives. To us, sustainability is much more than just going carbon neutral. It's a way of life and work. It's a commitment. And it's what we work toward every single day here at Crete United.

    If you want a career with an organization that prioritizes the physical and mental health of its communities - a single source sustainability powerhouse, look no further.

    Position Summary

    The Director of Operations - Northeast has full P&L responsibility for Crete Operations in the Northeast Region and will be based in Charlotte. The director will oversee Crete operating companies in the Northeast and work closely with our sales team to drive profitable growth in these businesses. The Director of Operations will report to the VP of Operations - East. The position is based in Charlotte NC (corporate HQ).

    Key Responsibilities
    • Meet or exceed budget goals for the Northeast Region.
    • Build trust-based relationships with operating company leadership.
    • Develop regional growth plans and associated initiatives, resources, and budgets in conjunction with regional sales leadership.
    • Establish an operating cadence with operating company leadership and Crete regional sales leadership to manage performance, track the progress of growth initiatives and ensure alignment.
    • Evaluate talent needs within the operating companies in your region and add and/or upgrade talent as needed.
    • Identify and implement operational process improvements to improve margin (pricing/estimation), productivity, quality and cash conversion.
    • Drive initiatives to increase capacity, build new capabilities, and expand geographically in support of growth plans.
    • Work with FP&A to develop reports and KPIs to measure outcomes, the underlying drivers of those outcomes, and leading performance indicators.
    • Document best practices developed through operational process improvements, so they can be leveraged across the Crete network.
    Position Requirements
    • Strong leader with a track-record of leading teams to achieve results.
    • 5+ Years operational leadership experience in the construction, maintenance and/or field service industries.
    • Ability to interpret financial results and understand underlying drivers.
    • Analytical problem solver with demonstrated ability to identify and solve problems.
    • Demonstrated ability to implement and manage operational and organizational change initiatives.
    • Experience in commercial HVAC, electrical and/or plumbing is a plus.
    • Strong communication skills
    • Proficient with Microsoft Office Suite (PowerPoint, Work, Excel, etc.).
    We offer an extremely competitive base salary with a rewarding performance-based bonus plan along with a highly competitive benefits program.

    For immediate consideration please call Heather Smith at Paul Pruitt at

    Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.


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