Director of Logistics - Fort Worth, Texas

←Back to all jobs at WILLBANKS METALS INC · Director of Logistics · Company Overview · Willbanks Metals, Inc. (WMI) is a diverse steel service · center and fabrication provider serving customers for over 50 years. WMI is · known for superior service and unmatched integrity, deliv ...

Job description

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Director of Logistics

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Company Overview

Willbanks Metals, Inc. (WMI) is a diverse steel service
center and fabrication provider serving customers for over 50 years. WMI is
known for superior service and unmatched integrity, delivering large-scale
steel distribution and fabrication solutions for end users and steel
distributors across the Southwest United States.

Role Summary

The Director of Logistics provides strategic and day-to-day
leadership for WMI's logistics functions, including Dispatch, Shipping &
Receiving, and the Yard Department. This role is accountable for safe,
accurate, and on-time execution of inbound receiving, internal material
movement, yard organization, outbound shipping, carrier coordination, and
customer deliveries/pickups. The Director of Logistics drives performance
through standard work, staffing and training, KPI management, and continuous
improvement to reduce truck turn time, prevent damage, protect traceability,
and deliver an excellent customer experience.

Key Outcomes

·       
Safe execution of all yard, dock, loading,
unloading, and dispatch activities.

·       
On-time shipment performance and reliable
delivery/pickup scheduling.

·       
Accurate shipping/receiving documentation,
inventory movement, and material traceability.

·       
Efficient yard flow (staging, spotting, traffic
patterns) and reduced congestion/truck dwell time.

·       
Strong leadership, training, and accountability
across Dispatch, Shipping & Receiving, and Yard teams.

Essential Duties and Responsibilities

Leadership &
Management

·       
Lead and develop supervisors/leads across
Dispatch, Shipping & Receiving, and Yard; establish clear expectations,
goals, and accountability.

·       
Create staffing plans that align labor to
production and shipment demand (shifts, overtime, peak periods); support hiring
and performance management.

·       
Promote a strong safety culture; ensure
compliance with WMI safety policies, OSHA requirements, and safe rigging/load
securement practices.

·       
Standardize work processes and training to
improve consistency, accuracy, and throughput across all logistics areas.

·       
Partner with Operations, Production, Planning,
Sales, and Quality to align priorities and meet customer commitments.

Dispatch /
Transportation

·       
Oversee dispatch operations for company and
contracted transportation, including routing, appointment scheduling, and
real-time communication with drivers.

·       
Manage carrier relationships and performance
(service levels, claims/damage, on-time performance, capacity); support carrier
qualification as needed.

·       
Coordinate customer deliveries and will-call
pickups to minimize delays, re-handling, and schedule conflicts with production
readiness.

·       
Develop and maintain yard and dock schedules
(doors, staging lanes, spotting priorities) to support efficient outbound
departures.

·       
Ensure DOT-related practices are followed where
applicable, including load securement expectations and driver/vehicle
requirements.

Shipping &
Receiving

·       
Ensure inbound and outbound loads are
loaded/unloaded safely and verified to documentation prior to driver release,
including accuracy of grade, size, quantity, and identifiers.

·       
Drive disciplined execution of
shipping/receiving processes, including staging, packaging, banding/blocking,
and paperwork preparation (BOLs, packing lists, MTRs/traceability documents).

·       
Ensure timely and accurate ERP transactions for
receipts, shipments, and inventory movements to maintain real-time inventory
accuracy and traceability.

·       
Establish escalation paths for shortages,
overages, damage, or documentation discrepancies; ensure corrective actions and
claims processes are followed.

·       
Coordinate with Production and Planning to
confirm load readiness and prevent missed shipments; ensure shift-to-shift
handoffs are effective.

Yard Operations

·       
Oversee outside material handling and storage
activities, including safe movement of plate, structural shapes, coils, and
finished goods.

·       
Maintain organized yard layout and storage
discipline to support efficient picking, staging, and inventory location
accuracy.

·       
Ensure cranes, forklifts, rigging, and yard
equipment are used correctly; coordinate inspections, certification, and
maintenance support.

·       
Optimize truck flow, traffic patterns, staging
areas, and safety signage to reduce congestion and improve turn time.

·       
Partner with Shipping & Receiving to
coordinate spotting and trailer positioning (including yard mule/spotter
activities where applicable).

Performance
Management & Continuous Improvement

·       
Track and improve KPIs such as safety incidents,
on-time shipment performance, truck turn time, loading accuracy, damage/claims,
and inventory location accuracy.

·       
Lead root-cause analysis and corrective actions
for late shipments, damage events, misloads, or inventory discrepancies.

·       
Drive 5S/housekeeping standards in docks,
staging, and yard areas; implement visual controls and standard work.

·       
Identify and execute process and technology
improvements (ERP discipline, yard check processes, communication tools, and
workflow standardization).

·       
Support audits and compliance reviews related to
shipping documentation, traceability, safety, and customer requirements.

Required Skills and Qualifications

·       
5+ years of progressive experience in logistics,
shipping/receiving, yard operations, or supply chain within a heavy industrial,
metals, fabrication, or distribution environment.

·       
3+ years of leadership experience managing
supervisors/leads and frontline teams across multiple operational functions.

·       
Strong working knowledge of shipping/receiving
documentation (BOLs, packing lists, purchase orders) and material traceability
practices.

·       
Experience coordinating dispatch/routing and
working with carriers and drivers in a fast-paced, customer-driven environment.

·       
Proficiency with ERP/WMS systems and Microsoft
Office (Outlook, Excel, Word); ability to analyze data and drive performance.

·       
Demonstrated ability to build standard work,
train teams, and lead continuous improvement in safety, quality, and
throughput.

·       
High school diploma or GED required; bachelor's
degree in supply chain, logistics, business, or related field preferred (or
equivalent experience).

Preferred Qualifications

·       
Experience in a steel service center,
fabrication shop, or industrial distribution environment handling long and
heavy loads.

·       
Knowledge of DOT load securement requirements
and best practices for protecting steel products during transport.

·       
Forklift and overhead crane operational
experience and/or familiarity with certification requirements; rigging
knowledge.

·       
Experience leading physical inventories and
cycle count programs; proven record reducing inventory discrepancies.

·       
Experience implementing logistics KPIs,
dashboards, or scheduling/yard management tools.

Work Environment and Physical Demands

This position operates in both indoor warehouse and outdoor
yard environments within a steel fabrication and distribution facility. The
work environment includes exposure to moving trucks, forklifts, cranes, and
other heavy equipment. Noise levels can be moderate to loud. While this is a
leadership role, routine time in the yard and on the docks is required to
support safety, coaching, and operational execution. PPE is required in
production, yard, and shipping/receiving areas.

Schedule

Full-time, on-site. Schedule aligns to operational needs and
may include early mornings, evenings, and occasional weekends to support
customer deliveries, production demands, and peak shipping periods.

EEO/ADA Statement & Disclaimer

Willbanks Metals, Inc. is an Equal Opportunity Employer. We
celebrate diversity and are committed to creating an inclusive environment for
all employees. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This job description is not
designed to cover or contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee; duties, responsibilities,
and activities may change at any time with or without notice.

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