- Oversee and optimize service drive operations to ensure maximum efficiency in workflow.
- Provide leadership, development, and coaching to service advisors with the objective of maximizing performance metrics and customer satisfaction index (CSI).
- Implement and maintain strategies to improve customer satisfaction, retention rates, and service sales.
- Enforce consistent execution of service processes and adhere strictly to OEM standards.
- Address customer concerns and escalations with the utmost professionalism and urgency.
- Meticulously track and analyze key performance indicators (KPIs) including repair order (RO) count, effective labor rate (ELR), hours per RO, and individual advisor performance.
- Foster collaboration with the Service Manager, Parts Department, and Technician Teams to maximize operational efficiency and productivity.
- Proven leadership in a service advisor role with ability to lead and motivate a service advisor team.
- Strong customer service and conflict resolution skills.
- Solid understanding of dealership service metrics and processes.
- CDK and X-Time experience a plus.
-
Job Description: · As a Health Safety Environmental Specialist at TOP, in Topeka, KS, you will support the development, implementation, and continuous improvement of site environmental, health, and safety programs. You will partner with site leadership and associates to foster a ...
Topeka1 week ago
-
Assistant Store Manager. · You'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-drive ...
Topeka1 week ago
-
Job Description: · As a Health Safety Environmental Specialist at TOP, in Topeka, KS, you will support the development, implementation, and continuous improvement of site environmental, health, and safety programs. You will partner with site leadership and associates to foster a ...
Topeka Full time1 week ago
-
The IT Disaster Recovery Program Manager is accountable for designing, governing, and driving the execution of enterprise disaster recovery (DR) capabilities to ensure the resilience, recoverability, and regulatory compliance of critical technology services. · ...
Topeka1 month ago
-
Join our team as a CDL-A Driver with job offers available within 24 hours. · Earn between $85k - $110k annually. · ...
Topeka $85,000 - $110,000 (USD) Full time3 weeks ago
-
Full-Service Restaurant & Bar | Topeka, KS · Lead From the Front. Build Culture. Own the Results. · AIM Strategies LLC is excited about the future — and we're looking for a high-impact General Manager who thrives in a fast-paced, high-energy environment and loves being on the flo ...
Topeka $65,000 - $80,000 (USD)1 week ago
-
Cohesity is a leader in AI-powered data security and management. We make it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Join us on our mission to shape the future of our industry. · Motivated self-starter who is comfortable ...
Topeka $276,000 - $345,000 (USD)1 month ago
-
Sodexo seeks an Environmental Services Operations Manager for Topeka region. · The ideal candidate will have background in Environmental Services management. · Responsible for driving client satisfaction scores; · Meet with clinic leaders; · ...
Topeka1 month ago
-
This role involves leading teams across governance, architecture, integration, and analytics to transform data into actionable business insights. · ...
Topeka2 months ago
-
+Your Career · Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero-trust-based security architecture.+As a District Sales Manager, you will lead a team of field sellersand to help formulate and execute a strategy to maxi ...
Topeka $332,400 - $457,050 (USD)1 month ago
-
As the Brand Manager – Mickey Thompson, you will be pivotal in driving the brand's integrated marketing strategy and ensuring consistent, insight‑driven consumer engagement across all channels. You will shape the brand's presence by leading social/digital content strategy, influe ...
Topeka $65,000 - $115,000 (USD) per year1 week ago
-
CoStar Group is a leading global provider of commercial and residential real estate information. As an Associate Photographer at CoStar Group you will be responsible for capturing beautiful 3-D virtual tours and footprints to support marketing efforts on our industry-leading mark ...
Topeka1 month ago
-
As a Plant Finance Business Partner, you will be pivotal in leading the plant's financial strategy and partnering with leadership to achieve operational and performance goals. · ...
Topeka1 month ago
-
Blue Cross and Blue Shield of Kansas is looking to add to our Strategic Sourcing and Procurement (SPVM) team and has an opportunity for a Strategic Sourcing Specialist. This position will play a key role in driving the efficient acquisition of goods and services across the organi ...
Topeka $73,920 - $92,400 (USD)1 week ago
-
This position requires sales activities to include maintaining and expanding sales within existing customer base, prospecting and building pipeline for new business opportunities. · Responsible for sales activities to include maintaining and expanding sales within existing custom ...
Topeka $130,000 - $160,000 (USD) Full time3 weeks ago
-
The IT Disaster Recovery Program Manager is a senior-level role responsible for developing, governing, and executing enterprise disaster recovery strategies to ensure the resilience and recoverability of critical IT services. This position oversees the organization's disaster rec ...
Topeka2 days ago
-
The General Manager is responsible for the efficient, professional and profitable operation of the Stormont Vail Events Center. · This individual oversees every managerial full-time and part-time position ensuring full compliance with state and federal labor laws sanitation and f ...
Topeka $130,000 - $155,000 (USD) Full time2 weeks ago
-
+This position will serve to be the key technical, maintenance and infrastructure leader. · +Bachelor's degree is preferred, Engineering degree is preferred · 5 years of relevant experience is required · ...
Topeka3 weeks ago
-
Job summary Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero-trust-based security architecture. As a District Sales Manager you will lead a team of field sellers and to help formulate and execute a strategy to maximize ...
Topeka $332,400 - $457,050 (USD) Full time2 weeks ago
-
The Area Sales Manager (ASM) is responsible for maintaining and increasing sales volume with existing and new accounts for UR's portfolio of collaborative robots and MiR's Autonomous Mobile Robots (AMRs). The ASM will fully manage a designated sales territory and be responsible f ...
Topeka $91,700 - $146,700 (USD)1 month ago
-
As the Brand Manager – Mickey Thompson, you will be pivotal in driving the brand's integrated marketing strategy and ensuring consistent, insight‑driven consumer engagement across all channels. You will shape the brand's presence by leading social/digital content strategy, influe ...
Topeka $65,000 - $115,000 (USD) per year Full time1 week ago
Service Drive Manager - Shawnee - Cooper Auto Group
Description
Service Drive Manager - Joe Cooper CDJR Shawnee
Cooper Auto Group is a family owned business since 1946, and as a family, we are committed to caring for each other. We're a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment.
If you're ready to be a part of an exciting team that's committed to your success, then we encourage you to continue with this job application. You'll find our recruiting process exceptionally streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you
Job Description
Joe Cooper CDJR of Shawnee is seeking applications for a Service Drive Manager at its state-of-the-art service facility in Shawnee, OK. The Service Drive Manager plays a critical role in supporting the Service Manager and will oversee daily service drive operations; lead service advisors; enhance customer satisfaction; and drive profitability. This position is integral in bridging customer experience, service advisor performance, and operational efficiency.
Qualifications
Additional Information
Benefits for full time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
-
Health, Safety
Only for registered members Topeka
-
Assistant Store Manager
Community Choice Financial Family of Brands- Topeka
-
Health, Safety
Full time Only for registered members Topeka
-
IT Disaster Recovery Program Manager
Only for registered members Topeka
-
CDL-A Driver
Full time Only for registered members Topeka
-
restaurant manager
Only for registered members Topeka
-
Senior SLED Account Executive
Only for registered members Topeka
-
Environmental Services
Only for registered members Topeka
-
Director of Data Management
Only for registered members Topeka
-
District Sales Manager
Only for registered members Topeka
-
Communications Manager
Only for registered members Topeka
-
Associate Photographer
Only for registered members Topeka
-
Finance Business Partner
Only for registered members Topeka
-
Strategic Sourcing Specialist
Only for registered members Topeka
-
Vision Sales Manager
Full time Only for registered members Topeka
-
Disaster Recovery Program Manager
Only for registered members Topeka
-
General Manager
Full time Only for registered members Topeka
-
TPM/Maintenance Manager
Only for registered members Topeka
-
District Sales Manager
Full time Only for registered members Topeka
-
Area Sales Manager
Only for registered members Topeka
-
Communications Manager
Full time Only for registered members Topeka