Customer Service Representative - Cleveland - Millan Enterprises, LLC.

    Millan Enterprises, LLC.
    Millan Enterprises, LLC. Cleveland

    5 days ago

    $65,000 - $125,000 (USD) per year *
    Description

    Customer Service Representative (Temporary)

    Our company Millan Enterprises LLC is seeking a professional and dependable Customer Service Representative to join our property management team. This is a temporary, in-office position that serves as the primary point of contact for tenants, prospective residents, property managers, vendors, and internal staff.

    The ideal candidate will be organized, customer-focused with experience handling high volumes of inquiries while maintaining professionalism and efficiency.

    • Serve as the first point of contact for tenant/client inquiries (in-person/phone/email)
    • Respond to questions regarding leases/maintenance requests/payments/general property information
    //core responsibility: Maintain accurate records/update systems, Process paperwork/applications/administrative documentation Prepare correspondence/notices/reports Provide general administrative support Deliver excellent service adhering to policies/procedures Utilize de-escalation techniques resolve concerns/complaints //key qualifications: 1 year+ customer service experience preferred proficiency Microsoft Office knowledge de-escalation/conflict resolution Excellent communication skills Strong organizational skills attention detail Ability multitask fast-paced environment.
    * This salary range is an estimation made by beBee
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