- FREE Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
- Ensure that guest needs and special requests are met.
- Invoking service recovery when appropriate. Maximizing use of FOCUS skills.
- Prepare daily agenda (upgrading, sales/junket groups, etc.)
- Answer all phones directed to the Front Office.
- Attend Housekeeping pre-shift to communicate information regarding groups, VIP guest, special requests, etc.
- Check numbers for the day and post for the staff and to give to supervisors for pre-shift meetings. Check status of "out of order rooms.
- Responsible for placing all guest requests to the housekeeping department, documenting the request and guest follow up.
- Complete any back to back reservation extensions.
- Complete all express checkout and due out.
- Check in all unassigned rooms, making keys and giving key packets to Supervisor to bring to the front desk for customer pick-up.
- Review Sales group resumes and block rooms based on special requests, etc.
- Run and resolve the over credit report. Run and resolve the non-zero report. Pre-assign all hotel special requests.
- Promote and maintain constant communication between all departments.
- Receive all calls for rooms that need repair. Notify facilities, place "room out of order and follow through until repair is completed and room is available for occupancy. Cancel all non-guaranteed reservations at 6 PM (options on the main menu).
- Balance room inventory one day in advance.
- Run and complete Rooms Revenue Potential and Manual overrides.
- Call around city for room availability and rates.
- Able to work as a Front Desk Clerk as needed based on business demands.
- Complete required paperwork for various front desk transactions and input information into the computer.
- Process all cash transactions by accepting money or credit card and make the necessary change or card transaction accurately.
- Check guests in and out.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
- Must be at least 21 years old to work at a casino hotel
- Ability to read, write and understand English.
- Ability to coordinate multiple tasks simultaneously. Must perform duties with a sense of urgency.
- Excellent oral and written skills.
- High School graduate or equivalent is required.
- Minimum one-year customer service experience with ability to provide courteous, friendly and efficient service to all guests, every time, is required.
- Must be able to type at least 25 wpm.
- Must be able to pass a simple mathematics test.
- Must be able to get along well with co-workers and work as a team.
- Must be able to work any day of the week and any shift.
- Must present a professional, clean and crisp appearance.
- Able to work inside and continuously stand and/or maneuver around front desk area and guest rooms for periods of up to eight hours at a time.
- Able to respond calmly in busy situations.
- Able to tolerate area with high noise levels.
- Must be able to lift and frequently push or pull up to 60 pounds.
- Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork.
- Respond to visual and aural cues. Able to read, write and communicate directions in English clearly.
- Accurately count and balance bank ($ at the beginning and end of shift.
- Process all cash and credit card transactions.
- Able to operate the following equipment: computer, 10 key adding machine, safe lock key machine, phones, credit card machine, speed printer, fax machine and copier machine.
- Demonstrates Caesars Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact,
- Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.
-
Control System Engineer
2 weeks ago
NES Fircroft New Orleans, United StatesEDUCATION: · Bachelor's degree in Instrumentation and Control Systems Engineering, Electrical Engineering, or Mechanical Engineering from an accredited university. · REGISTRATION: · Professional Engineering is preferred but not required. · JOB DESCRIPTION: · The successful candid ...
-
Sous Chef
4 weeks ago
Omni Hotels & Resorts New Orleans, United StatesOverview · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle ...
-
Grader- Food and Agricultural
1 week ago
RCG Moody International Limited c/- Intertek New Orleans, United StatesIntertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 43,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions fo ...
-
Medical Assistant Certified
3 weeks ago
LCMC Health Corporate New Orleans, United States Full timeJOB DESCRIPTION Your job is more than a job · As a Certified Medical Assistant, you're on the front line of care. You've developed that sixth sense of anticipating and answering the needs of your patients. You're a seasoned healthcare clinical assistant responsible for preparing ...
-
Caesars New Orleans New Orleans, United States Full timeJOIN A TEAM THAT GOES ALL-IN ON YOU · Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a f ...
-
Director of Engineering
3 weeks ago
Omni Hotels & Resorts New Orleans, United StatesOverview · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle ...
-
New Orleans East Hospital New Orleans, United States Full timeJOB DESCRIPTION Your job is more than a job. · Why a Great Place to Work: · You're more than your job. Everyone is. And that's what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things ...
-
Barback
4 weeks ago
Omni Hotels & Resorts New Orleans, United StatesLocation · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacl ...
-
Dishwasher Fillmore New Orleans
5 days ago
Fillmore New Orleans Corp New Orleans, United States Part timeJob Summary: · WHO ARE WE? · Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 5 ...
-
Histotechnician - Full Time
1 week ago
Ochsner Clinic Foundation New Orleans, United States Full timeWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who f ...
-
Line Cook
2 weeks ago
August New Orleans, United States Full timeBenefits: · Health Insurance · Life Insurance · Pet Insurance · Promotion from within · PTO · Daily staff meals · Employee Dining Discount · AND MORE · BRG Line Cook Job Description: · Prepares and produces menu items to recipe standards in a quick and efficient manner. Prepar ...
-
Ultrasound Technologist Associate
1 week ago
Children's Hospital New Orleans New Orleans, United States Full timeJOB DESCRIPTION YOUR JOB IS MORE THAN A JOB · Why a Great Place to Work At LCMC Health · We help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive ...
-
Medical Assistant-Inflammatory Bowel Disease
2 weeks ago
Ochsner Clinic Foundation New Orleans, United States Full timeWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who f ...
-
Medical Assistant
3 weeks ago
LCMC Health Clinic New Orleans, United States Full timeJOB DESCRIPTION Your job is more than a job · Why a Great Place to Work: · You're more than your job. Everyone is. And that's what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things a ...
-
Neonatal Nurse Practitioner
2 weeks ago
Children's Hospital New Orleans New Orleans, United States Part timeJOB DESCRIPTION YOUR JOB IS MORE THAN A JOB · Why a Great Place to Work: · You're more than your job. Everyone is. And that's what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things a ...
-
Command Center Operator
1 week ago
ASM Global New Orleans, United StatesPOSITION: Control Room / Command Post Operator DEPARTMENT: Engineering REPORTS TO: Quality & Compliance Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Control Room ...
-
Instrument Equipment Technician
1 week ago
LCMC Health New Orleans, United StatesYour job is more than a job · As an Instrument Equipment Technician, you work behind-the-scenes, but you are a crucial part of our healthcare team. Reducing infections and supporting healthier outcomes for our patients is vital. Not everyone pays attention to the details like you ...
-
Waldorf Astoria Hotels & Resorts New Orleans, United States Full timeA Uniform Room Attendant is responsible for receiving and distributing clean, pressed uniforms for team members in the hotel. In addition, you will support laundry operations, provide sewing and similar services to support continuing effort to deliver outstanding guest service an ...
-
Front Desk Agent
1 week ago
Best Western Plus New Orleans, United StatesSummary / Job Purpose · Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special reque ...
-
Uniform Room Attendant
1 week ago
Avion Hospitality New Orleans, United StatesThe Uniform Attendant is responsible for ensuring proper receipt and distribution of clean, pressed uniforms for team members to maintain a well-groomed appearance. · Receive and issue all uniforms. Issue all uniforms on an exchange basis only, in order to maintain uniform contr ...
Hotel Rooms Controller - New Orleans, United States - Caesars Entertainment
Description
Job DescriptionJOIN A TEAM THAT GOES ALL-IN ON YOU
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you
BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:
ESSENTIAL JOB FUNCTIONS:
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
About Us
Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.
Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
