Support Escalation Management IC4 - Edison

We are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. · ...

Join CE&S and help us accelerate AI transformation for our customers and the world. · Facilitating Technical Solution Delivery Managing technical tasks, coordinating diverse resources, and strategically planning to deliver technical services that resolve customer issues. · The ab ...

The Technical Escalation Manager is responsible for case escalations from the Customer-facing teams to our Product organization. · We are seeking an experienced Technical Escalations Manager to join our team. In this role you will be responsible for case escalations from the Cust ...

The Technical Escalation Manager is responsible for case escalations from the Customer-facing teams to our Product organization. · ...

We are seeking an experienced Customer Success Escalations Manager to lead our internal escalation team. This role is crucial in ensuring that our customers receive exceptional support while also driving process improvements to enhance scalability and efficiency. ...

We are seeking an experienced Customer Success Escalations Manager to lead our internal escalation team. This role is crucial in ensuring that our customers receive exceptional support while also driving process improvements to enhance scalability and efficiency.This is a high-im ...

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that Flex enables our users to pay rent throughou ...

· Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that Flex enables our users to pay rent throug ...

Join Datadog's Technical Solutions team and share your technical expertise with customers via multi-channel support and presentations. As a Technical Escalations Manager, you will manage a team of engineers who respond to client requests. · Manage and develop the skills of your t ...

The Staffing Manager leads daily operations of the Staffing Department. · Ensures accurate scheduling, coverage, and aide support. · Manages execution layer between Director and Staffers-owning processes. · ...

The Senior Technical Support Specialist serves as a critical point of contact for high-impact business activities, · offering expert technical support and guidance to both the organization and end customers. · The role is essential in managing complex support activities, · provid ...

The Service Center Agent Trainee performs corrective action on any failing processes when necessary.The associate maintains, creates, and updates operational procedures and schedules. · The associate will be accountable for their productivity as required by the position. · ...

We're hiring a IT Engineer L3 professional to sit between our Service Desk and Architecture/Projects teams. This is a senior, hands-on support role focused on escalations, complex troubleshooting, and direct client interaction. · ...

Solution architect with 12–15 years of experience combining solution architecture and hands-on delivery. Strong client-facing skills, able to lead conversations and manage expectations. · ...

Job summary · A solutions architect with strong client-facing skills and hands-on experience in data solutions, including Databricks Lakehouse architecture and PySpark. · ResponsibilitiesDesigning reviewing and building/debugging components · ...

We are seeking an experienced Solution Architect with strong client-facing skills and hands-on technologist who can design, review and build/debug components for our client Intento Analytics LLC. · ...

This senior support engineer will manage incidents and requests for end-users or local technicians. · Incident Management – Own and resolve incidents. · Troubleshooting – Reproduce issues. · ...

Lead the monitoring analysis and tracking of emerging legal compliances across key areas such as Immigration and Data Privacy. · Provide strategic legal advice on legislative changes. · Draft review and negotiate a wide range of contracts and legal documents with precision and cl ...

Data Architect or Lead · The company is seeking an experienced data architect to lead conversations with clients and manage expectations. · ...

The Senior Support Engineer will own and resolve incidents and requests working directly with end-users or local technicians to investigate troubleshoot debug and resolve technical issues. · * Incident Management – Own and resolve incidents and requests* Technical Analysis – Repr ...