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    Appointment Specialist - Rochester, United States - American Waterworks

    American Waterworks
    American Waterworks Rochester, United States

    14 hours ago

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    Description

    Job Description

    American Waterworks, a leading company in foundation repair, is seeking an Appointment Specialist to join their team. The company aims to revolutionize the construction industry by offering customers an exceptional experience and building long-term relationships. American Waterworks has been recognized as one of the top workplaces in Minnesota by the Star Tribune for two consecutive years, prioritizing employee success and well-being.

    The Appointment Specialist will be responsible for engaging with customers, scheduling appointments, coordinating service activities, and addressing various issues.

    ESSENTIAL JOB FUNCTIONS

    • Handle customer inquiries, schedule appointments, and ensure customer satisfaction
    • Provide support to different departments within the company
    • Maintain up-to-date customer records
    • Communicate effectively to deliver exceptional service
    • Ensure customers have a positive experience

    Purpose, Mission, Values

    • Emphasis on teamwork
    • Commitment to excellence
    • Drive for success

    Your Reward

    • Benefits include insurance coverage for vision, dental, short-term disability, and life insurance
    • Health insurance with 50% employer contribution
    • 401(k) with matching contributions
    • 7 paid holidays
    • Accrued vacation time

    Your Skills

    • Mindset: Demonstrate a proactive approach to challenge industry norms and uplift others
    • Experience: Strong interpersonal and customer service skills, with a background in handling phone inquiries and a solid work history
    • Requirements: Pass background check. EOE
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