Area Manager - Louisville
2 weeks ago

Job Description Diversified Maintenance is hiring an Area Manager The Area Manager is responsible for the overall supervision of janitorial staff at assigned sites The Area Manager also ensures customer satisfaction through the delivery of quality service and provides this service in a timely manner within the established budget Responsibilities Selection and placement of janitorial personnel hiring decisions performance appraisals design implement career development and performance improvement plans Understand champion the company's strategic principles core values people culture Assign duties tasks employees inspect work cleanliness completion review worked performed ensure quality service customers Determine work procedures prepare schedules ensuring account stays given labor budget Conduct new hire orientation safety training job training assure hourly employees can perform tasks efficient safe manner Prepare review required paperwork time sheets accident reports new hire paperwork employee training records work orders equipment supply orders etc Create open line communication assisting employee relations problems coaching counseling employees empower success Establish relationships customers visiting accounts regular basis ensure highest quality service Resolve problems complaints timely manner maintain highest customer satisfaction possible Document customer contacts concerns ongoing basis assist follow through ensure issues resolved delegate tasks resolve customer concerns Monitor assigned accounts work order opportunities additional work added contract Ensure mandatory Quality Control site visits completed recorded Spend time account locations support outcomes meet customer needs Qualifications must Have High school diploma equivalent Minimum two years management experience service-related industry preferably janitorial industry Business level oral written communication skills ability speak read write fluently English Ability multitask adapt changing environments Excellent customer service skills active listening skills Ability lead encourage teamwork negotiate resolve conflict Preferred Qualifications nice To Have Bilingual Spanish Prior cleaning or janitorial experience Familiarity custodial practices commercial cleaning standards Knowledge floor care techniques including buffing waxing Experience industrial cleaning facilities maintenance Benefits Medical dental vision basic life AD&D retirement plan disability insurance Eight paid holidays annually five sick days four personal days Vacation time offered accrual rate hours biweekly Unused vacation only paid out where required by law Closing Diversified Maintenance Equal Opportunity Employer All qualified applicants will receive consideration employment without regard race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status relationship/association protected veteran any other basis characteristic protected by law If you have difficulty using online system require alternate method apply require accommodation please contact local Human Resources department Requisition ID Apply Now https//diversifiedm Email Friend Job Locations US-KY-Louisville Requisition Post Information Posted Date* 4 days ago January 27th ,2026 Business Unit DMS Category Portal Searching Janitorial Business Unit DMS
Job description
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