Jobs
>
Jacksonville

    SIU Intelligence Analyst Associate - Jacksonville, United States - Citizens Property Insurance

    Default job background
    Description

    Job Description

    Job DescriptionCompany Description

    Searching for a place to make your mark? Every great team depends on the individual contributions of its members – the skills, talents and the passion that each team member brings. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.

    Citizens' Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.

    At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us

    ABOUT our Special Investigations Unit (SIU):

    Financial responsibilities drive Citizens' Special Investigations Unit's (SIU) commitment to finding ways to more quickly identify and more effectively fight insurance fraud. To do this, Citizens' SIU is committed to building the strongest, most innovative and most talented investigative and analytical teams. This requires that we recruit high achievers who thrive in an environment that emphasizes individuality, respect, growth, and ownership, and where the best ideas—even if new or untried—are the ones that make it to the top. As a part of the Citizens' SIU team, you will be recognized and rewarded for your talents and outstanding performance, dedication, and loyalty.

    Job Description

    The primary purpose of this position is to support Citizens' SIU by providing analysis, basic research, and data feedback utilizing existing predictive model and AI systems; channeling such alerts to investigative team to investigate potential fraudulent conduct impacting claims, underwriting and agency markets.

    We are seeking a qualified Intelligence Analyst Associate (Triage Analyst) position whose primary focus is to combat insurance fraud using cutting edge fraud analytics software. Join this unit where you will put your investigative experience in the property claims to help identify and prepare suspicious claims and/or insurance applications for further investigation by conducting basic research and providing investigative handling guidance to others. The ideal entry-level candidate has investigative experience specific to property insurance claims, methods of investigation, and an ability to work autonomously as an integral party of our results-driven SIU.

    ESSENTIAL FUNCTIONS:

    • Models ethical behavior and executes job responsibilities in accordance with Citizens core values, ethics, and information protection policies.
    • Monitor real time queues and identify high risk alerts for SIU referrals. Assign queued alerts within the service level agreements to various SIU teams and increase the number of potential fraudulent referrals for further investigation.
    • Review and analyze large volumes of predictive Claims and Underwriting alerts for potential fraud, resolve queued transactions within the service level agreements to reduce potential revenue losses.
    • Assist with the implementation of new processes and software solutions, identify system improvements to prevent further fraudulent activities and maintain fraud analysis models to improve efficiency and effectiveness of the predictive systems.
    • Gather data, compile reports, and analyze reports to identify fraud trends or ring activity.
    Qualifications

    REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

    • Proficiency with fraud detection software and tools.
    • Immediate Investigative experience reviewing claim files and or underwriting experience.
    • Demonstrated knowledge of working Triage queues.
    • Demonstrated knowledge of BI.
    • Intermediate experience/knowledge with reporting, visualization, data modeling and hands on with Power BI, SQL, Database concepts.
    • Demonstrated knowledge of IT audit, data analytics, as well as investigation processes and methodologies.
    • Prior experience with risk analysis, risk management.
    • Investigative and Creative problem-solving abilities and strong organizational skills.
    • Ability to conduct basic research of public records and proprietary databases for material information impacting a claim or policy.
    • Demonstrate the ability to exercise judgement when making decisions.

    REQUIRED EDUCATION AND EXPERIENCE:

    • High School Diploma or Equivalent
    • Bachelor's Degree OR 4 years relevant experience, OR a combination of college education and relevant experience equivalent to 4 years

    AND

    • 3-5 years of experience in P&C or related Fraud Investigation and/or Analytics background preferred.

    PREFERRED QUALIFICATIONS:

    • Bachelor's degree (preferred).
    • Investigation experience with established workflows and hands on reviewing the claims files.
    • Knowledge of Fraud Analytics Software and/or Fraud detection methodologies.
    • Knowledge of MS Office Suite Products.

    PHYSICAL REQUIREMENTS:

    Requires the ability to sit for long periods of time listen and converse over the telephone and frequently type on a computer (4 or more hours per day).

    Additional Information

    We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.

    Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more

    · Retirement savings plan with a generous company match

    · Medical, dental and vision coverage

    · Company Paid employee basic life insurance and short-term disability

    · Generous paid time off: vacation, sick and holiday leave

    · Employee Assistance and Wellness Programs

    · Tuition reimbursement

    · Professional and leadership development opportunities

    · Flexible work schedule and Alternative Work Arrangements

    · Company Paid Parking

    · Employee recognition programs

    · Relocation assistance (where applicable)

    · Community and volunteering opportunities

    · Casual dress

    Citizens is Proud to Be an Equal Opportunity Employer

    Visa sponsorship is not available for this position.



  • SS&C Technologies Holdings, Inc. Jacksonville, United States

    Daily download of transactions, prices, and positions from various electronic interfaces. Manage reconciliation of client accounts and transactions. Audit internal systems to match custody statements. Calculation of investment portfolio performance f Analyst, Associate, Operation ...


  • SS&C Technologies Jacksonville, United States

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...


  • SS&C Technologies Holdings, Inc. Jacksonville, United States

    Associate Operations Analyst. Location: Jacksonville, FL - Get To Know The Team:Join the company ranked #1 on the list of Best Places to Work in Jacksonville. SS&C Advent, the world's leading provider of automated solutions for investment professiona Associate, Operations Analyst ...


  • SS&C Technologies Jacksonville, United States

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...


  • SS&C Technologies Jacksonville, United States

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...


  • SS&C Jacksonville, United States

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...


  • Florida State College at Jacksonville Jacksonville, United States

    If you are a current FSCJ employee please log into the iHub at to apply for Job Opportunities. · Florida State College at Jacksonville (FSCJ) is committed to our employees and is pleased to offer challenging and fulfilling careers, as well as an excellent benefi ts package . A ...


  • EY Jacksonville, United States

    The exceptional EY experience. It's yours to build. Here at Ernst & Young LLP (EY US), you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse a ...


  • EY Jacksonville, United States

    The exceptional EY experience. It's yours to build. Here at Ernst & Young LLP (EY US), you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse a ...


  • Precise Systems Jacksonville, United States

    As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acqui ...


  • Randstad North America, Inc. Jacksonville, United States

    The position is for both a D 365 Field Service Functional Consultant/ Business Analyst to support the solution verification, implementation, UAT and deployment of a new platform and associated integrations and applications. The D 365 Field Service Fu Field Service, Field, Consult ...


  • Nemours Foundation Jacksonville, United States

    Nemours is seeking an Assistant Treasury Analyst (remote) to join our Nemours Children's Health team in Jacksonville, FL. · The Assistant Treasury Analyst position exists to ensure that daily cash collection at the various sites reconciles to the cash deposited into the bank and ...


  • FlexCare Medical Staffing Jacksonville, United States

    FlexCare Medical Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Jacksonville, TX. Shift: 5x8 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $2339.2 / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR J ...


  • Patriot Group International, Inc. Jacksonville, United States

    Position Type: Full-Time, Exempt – Contingent upon award Work Location: Jacksonville, FL Clearance: TS/SCI w/Poly Patriot Group International Inc. (PGI),voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specializ ...


  • Pinnacle Financial Jacksonville, United States

    At Pinnacle, our goal is to create an atmosphere where people can become fully engaged, enjoy what they're doing and be successful. We work to ensure that every associate embraces what makes Pinnacle different and excellent. For us, it starts with hiring the right people. · * We ...


  • Duval County Public Schools Jacksonville, FL, United States

    PLEASE UPLOAD A COPY OF YOUR RBT LICENSURE TO YOUR APPLICATION · Job Summary · Works with Board Certified Behavior Analysts (BCBA) to provide short-term, intensive behavior interventions for students in crisis. Works directly with students, data collection, helping school staff t ...


  • Baptist Medical Center Jacksonville Jacksonville, United States Full time

    Baptist Health is looking to add a Revenue Cycle Analyst in our Quality Assurance Department at Baptist Metro Square. · This position will be specifically supporting the Hospital Billing Follow-up Team. This is a Full Time opportunity. · To be fully engaged in providing Quality, ...


  • CACI Jacksonville, United States

    Junior NTCSS Automated Information Systems Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * CACI has an opening for a Computer Operator ...

  • Insight Global

    Metadata Analyst

    2 weeks ago


    Insight Global Jacksonville, United States

    *Not able to support C2C/Subcontracting/1099* · Type: 18 month contract, potential for full-time conversion based on performance · Insight Global is seeking a Metadata Analyst for one of our large financial clients in Richmond, VA or Jacksonville, FL. This role would be expecte ...


  • Insight Global Jacksonville, United States

    Job Description · The IT Business Analyst -- I (Junior) is a pivotal part of the applications team that works closely · with business owners, subject matter experts, senior management, and other members of the · IT team to support the development and ongoing management of busines ...