Host/ Hostess - New York - New York Mets

    New York Mets
    New York Mets New York

    6 days ago

    Description

    Seasonal Host/Hostess Position

    The New York Mets are looking for highly enthusiastic seasonal hourly members of our Host/Hostess staff. Candidates are responsible for assisting guests with entry into the ballpark via our VIP entrances, operating our guest service elevators and access control to many of the ballpark's premium areas. The staff's core purpose is to make all guests at the ballpark feel like "VIPs" during their time at Citi Field.

    Applicants who meet the qualifications will receive an update from the hiring manager by early January 2026.

    Essential duties include serving as a frontline and highly visible informational resource for all guests at Citi Field, with an emphasis on detailed knowledge of the ballpark and its features. Greet guests upon arrival and departure to ballpark at all posts in the group's staffing rotations. Assist guests with scanning of tickets during ingress at all VIP entrances and answer directional questions to help guests find the most convenient route to their seats or other areas of the ballpark. Operate guest elevators in the ballpark in an efficient and coordinated effort. Control access to the Delta Club, Hyundai Clubs, Empire Suite Level, Empire Club, Hudson Whiskey NY Club and Cadillac Club at Payson's check tickets for all guests attempting to access these areas in a friendly and non-confrontational manner, including polite explanation for guests who do not have access to a particular area.

    To be successful in this role, candidates must possess the following skillsets: stellar interpersonal skills including clear and prompt communication, a positive energetic personality, and a genuine willingness to work well with others as part of a team effort. Punctuality is key for this position including being on-time for roll call, responding to work emails and reporting back from break in a timely fashion. Staying on post until your break which requires you to be on your feet for long periods of time. Good listening skills are imperative as gameday information is discussed pre-game during roll call, in order for staff members to deliver the most up-to-date information to guests. A flexible schedule for some weekday afternoons, nights, weekends and holidays during the baseball season with a required availability for early-March training dates. Patience and comfortability working with large crowds. Reliable transportation to and from the ballpark. Must be able to work approximately 30 minutes past the end of all Mets home games and other events throughout the year as required. Prior customer service and hospitality experience preferred.

    Hourly rate: $21. For technical reasons, we strongly advise to not use email address when applying. Thank you very much.

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