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Customer Service Representative
4 weeks ago
Magnit Columbia, United States:Position Notes: · Not SCA eligible. · Training is 8:00 am - 4:30 pm Monday thru Friday, after training the shift will be 9:30 am - 6:00 pm. During the contract, trainees can be assigned any 8-hr. shift between 8:00 am - 8:00 pm. The assigned shift will be 8 hours between the hou ...
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Guest Service Representative
3 weeks ago
Nothing Bundt Cakes Columbia, United StatesBenefits: Employee discounts At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to pla Guest Service, Representative, ...
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Customer Service Representative
1 week ago
US Tech Solutions, Inc. Columbia, United States PermanentJob Title: Customer Service Representative · Location: Columbia SC, 29229 · Duration: 12 months contract(Possible Extension) · Job Description: · Training 6 weeks onsite. No option for Remote. · Medical background, office experience, customer service, previous call center exp ...
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Customer Service Representative
2 days ago
US Tech Solutions, Inc. Columbia, United StatesJob Title: Customer Service Representative · Location: Columbia SC 29229 · Duration: 6+ Months · Job Description: · 8 hrs. per day/ 40 hrs. per week (Start Time: 7:45am or 8:00am) · ONSITE . · Please list out the top 2-4 PREFERRED/NICE TO HAVE skill sets/qualities: Data Entry ...
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Environmental Services Representative
2 weeks ago
Tradebe Columbia, United StatesApply now " · Job Req ID: 3554 · Date: May 17, 2024 · Tradebe Site: Tradebe Columbia · Location: · Columbia, SC, US, 29201 · Department: Operations · Business Line: Environmental Services & Global Functions · Environmental Services Representative · Description: · Tradebe Environm ...
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Customer Service Representative
3 days ago
Crc Group Columbia, United StatesThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a re ...
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Customer Service Representative
3 days ago
Servpro Of Richland County Columbia, United StatesBenefits:401(k)Competitive salaryHealth insuranceWho We Are: We are SERVPRO of Richland County. We are part of a team that is a national leader in property disaster restoration. From initial clean-up to complete rebuilds, SERVPRO is there every step of the way. We have a long-sta ...
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Membership Service Representative
6 days ago
Boys & Girls Club Crescent Region Columbia, United StatesPosition Classification: Fulltime; M-F; $15.00/hour plus benefits and performance pay · General Functions: · Responsible for ensuring accurate membership records in MTS, validating rates for charging, and collecting fees for pay-for-service members. Communicate with new, existin ...
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Healthcare Customer Service Representative
3 days ago
Teksystems Columbia, United StatesTEKsystems has a new and exciting opportunity to become a 'Healthcare Customer Service Representative' , and work for the LEADING third-party administrator for the States' government health plan. This company is known for their support healthcare-related research, education, and ...
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Floating Customer Service Representative
2 weeks ago
SC State Credit Union Columbia, United StatesState Credit Union is in need of a full time Floating Customer Service Representative. The available position is based out of the Columbia area, with regular travel to all Columbia area locations and periodic travel to other branches including in Aiken, Orangeburg, Florence and C ...
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Healthcare Customer Service Representative
1 week ago
TEKsystems Columbia, United StatesTEKsystems has a *new and exciting* opportunity to become a "Healthcare Customer Service Representative" , and work for the LEADING third-party administrator for the States' government health plan. This company is known for their support healthcare-related research, education, an ...
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customer service representative, senior
5 days ago
City Of Columbia Columbia, United StatesCUSTOMER SERVICE REPRESENTATIVE, SENIOR - PLANNING & DEVELOPMENT SERVICES106$37, ,458.00APPLICATION DEADLINE: 7/8/2024JOB SUMMARYThis position provides professional, courteous customer service at all times; performs routine to moderately complex clerical work in support of effici ...
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First Shift Member Services Representative
10 hours ago
Planet Fitness Columbia, United StatesBenefits: · 401(k) · 401(k) matching · Employee discounts · Flexible schedule · Opportunity for advancement · Training & development · Wellness resources · **Please note: This specific listing requires you to report to work at 5am for first shift · The Member Services Representat ...
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SC State Credit Union Columbia, United StatesState Credit Union is seeking Spanish/English speaking bilingual applicants for a Full Time Member Service Representative located in a phone center environment. As a Member Service Representative, you will be responsible for providing exceptional customer service and support to o ...
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Member Services Representative
2 weeks ago
Planet Fitness Columbia, United StatesBenefits: · * 401(k) · * 401(k) matching · * Employee discounts · * Flexible schedule · * Opportunity for advancement · * Paid time off · * Training & development · * Wellness resources · The Member Services Representative is responsible for creating a positive member experience ...
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Customer Service Representative
3 weeks ago
Hornet Staffing, Inc. Columbia, United StatesWe are seeking a Customer Service Representative to join our team in Columbia, SC You will ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Come join a fun team and end enjoy competitive com ...
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Guest Service Representative
2 weeks ago
Schulte Companies Columbia, United States· Graduate Hotels, is seeking a Guest Service Representative to join Graduate Columbia and its brilliant team of hospitality enthusiasts. · Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, ...
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Customer Service Representative
3 weeks ago
US Tech Solutions Columbia, United StatesDuration: 12 months contract(Possible Extension) · Job Description:Training 6 weeks onsite. No option for Remote. · Medical background, office experience, customer service, previous call center experience Candidate would handle provider service calls, responding and answering any ...
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Prisma Health Columbia, United StatesInspire health. Serve with compassion. Be the difference. · Job Summary · Incumbents are responsible for aspects of Physician Practice front office management and operation as assigned. May be responsible for some or all front office functions as detailed in the next section. · A ...
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Teleperformance USA Columbia, United StatesCategory : Customer Service/Support About TP · Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. · With more ...
Call Center Customer Service Representative - Columbia, United States - Conduent
Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Customer Service Representative – Medicaid Member SupportInterested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Customer Service Representatives. This is a great opportunity to learn about Medicaid member support
Summary:
Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for Medicaid members to ensure their needs are met.
What You Get:
Hourly rate $16/hour.
Substantial call center and customer service training.
Health and wellness benefits
Great work environment with career growth.
Additional Duties as Assigned:
Verify documentation and images.
Attend scheduled staff meetings.
Complete required assigned training.
Track daily tasks for quality review.
Requested Skills:
Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attention to detail, grammar, and spelling accuracy.
Preferred Experience:
One year of medical insurance or medical office experience, preferred
Call center or professional office experience, preferred
Computer system experience with data entry and database documentation knowledge.
Hours and Additional Information:
Limited physical requirements:
Typical office environment. Phone and keyboard for periods of time.
Must be at least 18 years of age with a high school diploma or GED.
Must pass a criminal background check
Business attire is required for all in-person interviews & job fairs.
Must provide a resume demonstrating continuous employment/work history.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.
click here to access or download the form ) . You may also click here to access Conduent's ADAAA Accommodation Policy ) .
At Conduent we value the health and safety of our associates, their families and our community.
For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible.
Providing this information is a requirement of your employment at Conduent.
