owl bar server - Provo Canyon, UT , USA, United States - Sundance Mountain Resort

Description

Job Title:OWL BAR SERVER

Rate of Pay: $2.13/Hour + tips

Shift: Variable shifts, Monday Sunday

Part-Time, Year Round/Seasonal Position

WEEKENDS & HOLIDAYS REQUIRED

SUMMARY

Responsible for creating an exceptional Sundance experience by providing consistent, friendly, professional, and timely service of food and beverages for Owl Bar guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Ensure (server stations and floor including patio) is set and ready for service to the Sundance standard

Complete designated opening and closing responsibilities.

Maintain a neat and clean appearance in compliance with health code.

Wear a complete, clean, designated, wrinkle free uniform and name tag.

Ensure proper sequence of service is completed for all guests.

Warmly greet all Owl Bar guests.

Inform of daily specials, signature drinks/dishes, and personal recommendations.

Enter orders in point of sale system using proper table and seat numbers to ensure accurate delivery of food and beverage.

Collect accurate payment for food and beverages.

Display knowledge and compliance of Utah liquor laws.

Exhibit responsible service of alcoholic beverages in accordance to laws, policies and procedures.

Learn all drinks and obtain a good knowledge of wines.

Attend regular trainings on drinks and service standards.

Prepare and/or serve drinks, along with serving food to bar patrons.

Prepare all drinks/wine for the guests in absence of bartender.

Learn all food on the bar menu.

Ensure pleasant dining experience for bar guests.

Set up and stock at the beginning and end of each shift.

Change draft beer kegs.

Stock beer, wine juices, liquor and fruit.

Keep (floor and patios) clean and organized at all times.

Make sure (server station) is clean.

Support recycling program.

Share the Sundance story of land preservation and environmental commitment as the occasion arises.

Share the history of the Owl bar with guests.

Gather wood for fireplace & build fire when appropriate.

Transport dirty dishes to kitchen dishwasher.

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:

Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work

ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.

DRESS CODE

Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.

In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Employees are required to wear nametags at all times while on duty.

Clothing must be unwrinkled, clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans worn with a black belt

Appropriate skirt length is from the knee to the ankle.

A tailored fit is required of all clothing.

Tank tops, halter tops tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Black socks and black non-slip shoes are required.

Owl Bar t-shirt must be in good condition.

Sundance logo baseball caps must be in good condition

Hair must be cleaned and combed. Long hair must be worn off the face.

No jewelry except for stud earrings and a wedding band.

Clean shaven or trimmed beard for men, no stubble

Pants/shirts must be free of stains, frays or holes

Pants/shirts must be clean and pressed

Employees must be showered with clean teeth, fresh breath, clean hands and nails

Accommodations

Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.

DISCLAIMER

This is a general description of this job. All employees of Sundance Partners LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

TECHNICAL/COMPUTER SKILLS

CERTIFICATES, LICENSES, REGISTRATIONS

Must have or obtain a current food handlers permit within 30 days of employment.

Must have or obtain a current alcohol service permit within 30 days of employment.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and talk or hear, stoop, kneel, crouch, and crawl. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate and frequently loud. Regularly exposed to fumes or airborne particles.

OTHER QUALIFICATIONS

Must be 21 years of age or older

One year experience of serving/waiting tables