- All operational and support areas within Pinto Valley
- Corporate IT
- Contractors and service providers
- Exemplify the Capstone Copper Values in all efforts and interactions while working in compliance with all MSHA safety guidelines and Pinto Valley Mine policies and procedures.
- Ensure that you are certified to execute the tasks / jobs assigned.
- Manage and lead projects delivering high-quality IT infrastructure and project support to the organization.
- Plan, coordinate, and execute a variety of IT projects, including hardware and software installations, network upgrades, and system migrations.
- Provide ongoing support and maintenance for the organization's IT infrastructure, including troubleshooting and resolving technical issues.
- Develop and maintain technical documentation, including system diagrams, process flows, and configuration guides.
- Collaborate with other IT staff, vendors, and business partners to ensure the successful delivery of IT projects and support services.
- Develop and maintain relationships with key stakeholders to ensure the effective alignment of IT projects and support with business goals.
- Coordinate, maintain, support, and keep aligned to Capstone's standards IT business continuity solutions.
- Coordinate, maintain, support, and keep aligned to Capstone's standards the process control, automation, communication, and mine technology solutions in place.
- Assist IT Analyst I as needed.
- Responsible for but not limited to all tasks/duties assigned or required.
- Associate's degree in computer-related discipline or related experience
- Bachelor's Degree in computer-related discipline or associated work experience
- CompTIA A+ and Network+ certifications
- ITIL Foundation
- Project Management Professional (PMP)
- Microsoft certifications
- 5 years in providing IT support
- 2 years in managing IT projects
- 5 years in IT Infrastructure and Projects
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Strong customer service skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail
- Strong positive critical thinking skills.
- Experience coordinating, managing, and collaborating on projects.
- Able to create and deliver documentation and end-user training.
- Established knowledge of networking concepts (LAN/WAN, Wi-Fi, Fiber Optics, etc.).
- Demonstrated experience in troubleshooting and resolving technical problems.
- Effective interpersonal communications skills
- Demonstrated ability to work independently in a deadline-oriented environment.
- Ability to create training documentation and deliver end user training
- Proficient in creation and modification of user and group accounts in Microsoft Active Directory.
- Proficient computer skills, including Office 365, Windows 10, Windows Server,
- Knowledge of VMWare, NetApp.
- Able to speak, comprehend, read, and write English.
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IT Infrastructure and Projects Specialist - Miami, United States - Capstone Mining
Description
Job Description
Job DescriptionPOSITION PURPOSE
The IT Infrastructure and Projects Specialist is responsible for managing and lead projects delivering high-quality IT infrastructure and project support to the organization. The IT Infrastructure and Projects Specialist will be responsible for planning, coordinating, and executing a variety of IT projects, as well as providing ongoing support and maintenance for the organization's IT infrastructure.
REPORTING TO:
Sr. Supervisor IT
COLLABORATING WITH
(Key Departments, External Groups):
Internal:
External:
PEOPLE REPORTING TO THIS POSITION
(Name of Position):
IT Analyst
WORK ENVIRONMENT:
80% office, 20% field.
POSITION RESPONSIBILITIES
EDUCATION REQUIREMENTS:
(Required, Preferred)
Required:
Preferred:
YEARS OF RELEVANT EXPERIENCE:
(Required, Preferred)
Required:
Preferred:
KNOWLEDGE, SKILLS, ABILITIES (KSA):
