- In your role as an Analyst within Cash Operations you are responsible for assisting in different area functions such as processing payments, assist with client facing scenarios, analyze documents to ensure efficient processing for clients, and identify any discrepancies as it relates to payments.
- When supporting our client facing role you will be responsible for supporting various groups in relation to processing international wires/money movement.
- Primary activities include, but are not limited to executing wire transfers, preparing, and producing client disclosures, resolving client inquiries, relaying wire information to clients and Support Partners over the phone, as well as ensuring accurate and complete information when presenting client disclosures with regards to their international wires, also ensuring adherence to Dodd Frank regulations all functions completed through phone interaction with clients.
- When supporting our processing team, you will be responsible for supporting various groups as it relates to processing client payments primary activities include analyzing letter of directions daily to ensure efficient processing is completed from start to finish.
- Working in duality with remote site to assist with inputting and approving various transactions using different accounts such as domestic and global.
- Under direct supervision responsible for initiating electronic movement of funds, wires transfers, checks and Foreign Exchange involving Trades, dividends, corporate actions, and journal postings.
- Primary job functions include but aren't limited to.
- Executing transactions as requested and confirmed by client/servicing partners within daily time frame deliverables.
- Facilitate electronic movements of funds and/or foreign exchange processing within defined procedures and timelines.
- Maintains a strong understanding of required steps involved with each activity in payment processing, proactively communicates with team leads, clients, and servicing partners to escalate more complex problems.
- Addresses the requirements of each activity in a timely fashion and in strict adherence to Northern Trust and Enterprise Operations Risk Management/Compliance guidelines and procedures, promptly escalating any issues or concerns to management and adhering to policy and procedure.
- Adhere closely to schedule to be readily available to support client needs through calls.
- Reviews and maintains client records in relation to international wires processed, inclusive of any related documentation pertaining to Cash operations.
- Maintains/develops strong knowledge of complex business applications critical to all payment types.
- Work under direct supervision while handling repair exception for both incoming and outgoing wires.
- Working out of various queue-based sources such as email and wires for cancellations and confirmation.
- Will be required to work overtime, some holidays and weekends based on business needs.
- Strives to identify service efficiency and delivery enhancements, as well as process improvements, and periodically participating in business unit initiatives related to process, technology, and system enhancements when directed by management including testing, creating reports, and assisting other teams within Cash Operations.
- Assist in driving cross skill initiative to support multiple areas in payment operations by being flexible, open minded, and willing to be challenged with different task regularly. Working towards becoming proficient in all areas of the job.
- A College or University degree and/or some relevant work experience is preferred.
- Related Industry qualification / or studying towards, is preferred.
- Strong work ethic and ability to work under high pressure.
- Excellent oral and written communication skills are required.
- Spanish speaking preferred.
- Analytical and problem-solving skills are required.
- Attention to detail and accuracy.
- Basic understanding of payment/banking knowledge including wire instructions.
- Good interpersonal skills are required.
- Strong Excel skills and usage of a Macro is a plus.
- Good understanding of using share points when housing or retrieving documents
- Must be comfortable speaking to clients via phone daily.
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Analyst, Cash Ops - Chicago, United States - Northern Trust
Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Major Duties:
Experience:
Knowledge:
Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office 3 days and working from home 2 days.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
For further information, and to apply, please visit our website via the "Apply" button below.
