Rental Lead Generator/Scheduler - Columbia, United States - The Susan Horak Group

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    Full time
    Description
    Rental lead generator/scheduler - in office

    Full Time - 11 am to 8 pm.
    Rotating weekends required.
    Description:
    We are a Premier property management company in mid-Missouri seeking to add a skilled Inside Sales Clerical Associate (ISCA). This is a great job opportunity if you are looking for a rewarding career in real estate, property management, or sales
    Knowledge/skills:
    • Experience in customer service and/or property management is preferred; good knowledge of office administration/Office management.
    • Good oral, written, and interpersonal communication skills.
    • Computer literacy is required.

    Education and work experience:
    • High school diploma or equivalent.
    • One year or more of customer service.
    • No college degree or real estate license is required.

    Duties and Responsibilities:
    • Answer incoming calls from current tenants, prospective tenants, clients, owners, vendors, etc.
    • Convert incoming inquiries to confirmed showing appointments.
    • Assist prospective tenants in finding properties that best meet their needs.
    • Collect rent and properly organize rent payments.
    • Answer basic questions regarding maintenance, property issues, leasing, etc.
    • Take detailed messages for agents and property managers.
    • Will work with multiple databases, including Chime, Showing Time, FlexMLS, and Appfolio.
    • Communicate effectively via phone, email, and/or in person.
    • Remain knowledgeable of all homes on the market.
    • Overcome obstacles closing a sale.
    • Responsible for showing rental homes to prospective tenants.
    • Assist in general office work/tasks.

    Requirements:
    • Must have a valid driver's license and clean driving record.
    • Must have a reliable vehicle.
    • Must be able to work nights and weekends.
    • Must possess excellent time management and organizational skills.
    • Must be able to maintain a professional appearance.
    • Must be able to work independently and with a team.
    • Computer literacy is required.