- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu, maintaining standards of service
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Close out guest checks as needed, using a POS system
- Other duties and responsibilities as assigned
- The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
- Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples.
Qualifications, Job knowledge, Experience, Skills, Abilities: - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Basic knowledge of service of various alcoholic beverages.
- Basic knowledge of the appropriate table settings and service-ware.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite and promote the variety of menu items.
- Ability to move throughout a crowded room to seat guests.
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating customer and providing positive and proactive solutions.
- Ability to handle cash/credit transactions. Ability to solve basic mathematical problems, with use of computer/calculator
- Ability to grasp, lift and/or carry, or otherwise, transport up to 30 lbs. through a crowded room.
- Ability to operate beverage equipment, e.g., coffee maker
- Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers
Physical requirements of the position and work environment: - Must be able to walk, climb stairs
- Must be able to bend, stoop, crouch
- Must use hands to reach, grasp, handle, pull and push
- Must have good near and far vision
- Must be able to hear, talk, smell
- Must be able to lift & carry up to 30 pounds
- Must be able to stand and walk for up to 5 hours and a total of 7 hours in an 8 hour shift.
- Duties may be performed indoors or outdoors. Noise level moderate.
Source: Hospitality Online -
Host/Hostess
3 weeks ago
Lazy Dog Restaurant & Bar Alpharetta, United StatesCertified Great Place to Work 6 Years in a row Host/ Hostess: At this location, earn $7.25 / hour If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for yo Hostess ...
-
Host/Hostess
1 week ago
UP On The Roof Alpharetta, United States: · Pay starting at $12 and up. (location/experience dependent, will be discussed during interview) · Benefits: · PTO · Health Insurance · 401k plus match · flexible schedule · Employee Dining Discount · UP on The Roof is looking for potential team members who are interes ...
-
Host/Hostess, South City Kitchen Avalon
1 week ago
HEI Hotels and Resorts Alpharetta, United StatesAbout Us · Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives — a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.Here at the Hotel at Avalon, the "Goo ...
-
Host/Hostess, South City Kitchen Avalon
1 week ago
The Hotel at Avalon and Alpharetta Alpharetta, United StatesAbout Us · Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives — a grand reimagining of resort environment, where guests are immersed in the timeless art of living well. Here at the Hotel at Avalon, the "G ...
Host / Hostess - Alpharetta, United States - Hilton Alpharetta Atlanta
1 month ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.