Salesforce Service Cloud Architect — Case Management Leader - Chicago - Vailexa

    Vailexa
    Vailexa Chicago

    1 week ago

    Description
    A leading technology firm is seeking a Solution Architect to collaborate with Salesforce's implementation team.

    This hybrid role based in Chicago requires extensive knowledge in Salesforce Service Cloud and the ability to assess architectural decisions.

    Responsibilities include defining scalable architecture for Contact Center Case Management and documenting transformations. Ideal candidates will possess strong communication skills and experience in client-facing roles. The position offers a contract lasting up to 12 months with potential for extension.
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