Senior Banquet Manager - Phoenix, United States - Arizona Biltmore, A Waldorf Astoria Resort

    Arizona Biltmore, A Waldorf Astoria Resort
    Arizona Biltmore, A Waldorf Astoria Resort Phoenix, United States

    Found in: beBee S2 US - 1 month ago

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    Full time
    Description

    The historic Arizona Biltmore is looking for a Sr. Banquet Manager to join the Food and Beverage Team

    Located in the heart of uptown Phoenix since 1929, this luxurious resort reopened in 2021 after undergoing a $70 million renovation. The gorgeous 39-acre property has 707 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets. This includes 2 restaurants, 2 pools, 2 bars, a cafe, and in-room dining.

    In this role, you will report directly into the Director of Banquets and help oversee all banquet operations, managing an hourly team of up to 50 , that includes 6 Banquet Captains.

    The ideal candidate will be an inspirational, positive leader with a talent for training and developing others, a strong knowledge of industry meeting trends and a passion for creating memorable experiences. The ideal candidate will have 2-3 years of experience in a banquet and/or food and beverage leadership role within a luxury hotel.

    Want to learn more? Hotel Website, Instagram, Facebook

    What will I be doing?

    As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
    • Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
    • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
    • Recruit, interview and train team member
    • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
    • Oversee the break down of the function room and ensure proper storage of equipment
    • Ensure compliance with health, safety, sanitation and alcohol awareness standards

    Requirements

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

    The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

    We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

    • Access to your pay when you need it through DailyPay
    • Health insurance
    • Career growth and development
    • Team Member Resource Groups
    • Recognition and rewards programs
    • Go Hilton travel discount program
    • Best-in-Class Paid Time Off (PTO)
    • Supportive parental leave
    • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
    • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

    Source: Hospitality Online