Dental Office Assistant - Ormond Beach - Heartland Dental

    Heartland Dental
    Heartland Dental Ormond Beach

    2 days ago

    Default job background
    Description
    Job Title: Business Assistant

    About the Role:
    We are seeking a highly motivated and organized Business Assistant to join our team at Tomoka Family Dentistry. The successful candidate will be responsible for providing exceptional support to our front office, ensuring seamless patient care, and fostering a positive team environment.

    Key Responsibilities:
    • Greet and welcome patients to create a great first impression of our team
    • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
    • Utilize Dentrix for patient scheduling and records
    • Schedule and confirm appointments for multiple providers in the office
    • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
    • Post insurance and patient payments and process accounts receivables
    • Review treatment plan fees and payment options with patients
    • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

    What You'll Gain:
    • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
    • Front loaded education and training, providing you the opportunity to develop to your full potential
    • Opportunity to be part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
    • Access to on-demand Daily Pay

    Minimum Qualifications:
    • Experience working in a fast-paced and customer-centric environment
    • Excellent communication and organizational skills
    • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

    Salary: $45,000 - $55,000 per year, depending on experience.

    About Us:
    Tomoka Family Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. We are committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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