Program Administrator I - Houston, United States - Rice University
Description
Job DescriptionSpecial Instructions to Applicants:
All interested applicants must attach a cover letter and a resume in the Supporting Documents section of the application in a PDF format.
Position Summary
The Susanne M.
Glasscock School of Continuing Studies (GSCS) amplifies Rice University's academic excellence and outreach through lifelong personal and professional offerings that empower individuals and organizations, foster community, and promote the common good in Houston and beyond.
The ESL Enrollment Coordinator serves as the primary coordinator for the GSCS English as a Second Language (ESL) Program, which includes but is not limited to Intensive English, ESL Communication Skills, and online ESL programs.
The coordinator is responsible for the enrollment and re-enrollment processes including registration and maintenance of student records covering immigration, academic, and financial information for the ESL programs.
The program coordinator will have a Designated School Official (DSO) authorization to maintain student records in the Department of Homeland Security tracking system (SEVIS) and advise students on visa processes.
The program coordinator will liaise with internal and external stakeholders and will have some operational responsibilities including being a part of the emergency management team for the program.
The program coordinator will interface with GSCS Operations for ESL program classroom assignments and collaborate with the Foreign Language Program Coordinator in sharing responsibility for organizing and attending student social and cultural activities.
Ideal candidates will have proficiency in and formal study of a foreign language (Spanish preferred) and experience coordinating and providing administrative support in an academic environment.
This is a benefits-eligible, on-campus, front desk position with the expectation of approximately eight evenings per year for evening program session startups or social activities.
Hiring Range:
$38,500-41,000,
contingent upon qualifications and experience.
Requirements
High school diploma
5 years experience required
In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted
Skills
Ability to learn new strategies
Written and verbal communication skills
Data analysis skills
Ability to work well under pressure and manage multiple projects simultaneously
Excellent organizational and time management skills
Knowledge of Microsoft Office suite
Ability to work independently and as part of a team to meet expected deadlines and schedules
Attention to detail
Essential Functions
Serves as the primary point of contact for prospective and enrolling students in the English as a Second Language (ESL) program portfolio
Administers the daily operations of the ESL program with general guidance of a faculty member or senior staff member
Responsible for the enrollment and re-enrollment lifecycle, including registration, maintenance of confidential student records, and other aspects of accounts receivable for the ESL program portfolio
Provides support for each stage of the student lifecycle and works closely with the Associate Director involving SEVIS
Provides support for and communicates regularly with students, prospective students and their sponsors, administrative staff and language instructors
Works with student services and participates in the planning of social and cultural activities
Provides support to faculty, staff, and students as related to the program
Performs all other duties as assigned
Additional Functions
As a Designated School Official (DSO), the incumbent will serve as a member of a committee that meets bi-annually with Rice General Counsel, Primary DSO, and other school DSOs across the University.
Serves as a member of the Houston Forum of International AdvisorsParticipates in promoting student social activities by creating blog posts for ESL cultural and social events
Works collaboratively with others on special projects
Preferences
Proficiency in and formal study of a foreign language; Spanish preferred
Ability to follow program policies and to maintain discretion and confidentiality in areas such as student placement, student advising, and immigration counseling, and program financial and personnel matters
Experience with program or project coordination
Experience in customer service
Experience providing administrative support
Experience as a Designated School Official (DSO), DSO designation is preferred but not required
Rice University HR | Benefits:
Rice Mission and Values:
Mission and Values | Rice University
Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.
Faculty and staff are expected (but not required) to have completed a full vaccination series for COVID-19 (currently defined as full course COVID-19 Vaccine (typically two shots of a WHO-approved COVID-19 Vaccine or one J&J) and a COVID-19 booster.
More information can be found here:
About Us
Boasting a 300-acre tree-lined campus in Houston, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report.
Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government.
Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.
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