- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied
- Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability
- Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
- Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
- Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
- Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
- Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
- Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
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teamworkonline Metairie, United States Part timeIf you are interested in sports jobs with the New Orleans Saints and Pelicans, you're in the right place · Who we are: · The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in th ...
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NOLA Management Metairie, United StatesJob Description · Job DescriptionOur Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. · Upon joining our goal-driven, energetic team, t ...
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PAMF-Palo Alto Medical Foundation SCD Metairie, United States Full timePosition Overview: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic ...
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PAMF-Palo Alto Medical Foundation CAD Metairie, United States Full timePosition Overview: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic ...
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SCAH-Sutter Care at Home - Bay Metairie, United States Full timePosition Overview: · Successful candidate will have pharmacy experience. · Maintains appropriate levels of patient and nursing supplies and monitors usage, schedules and setting up deliveries, obtaining information and communicating with patient care team to meet patient needs ...
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Everise Louisiana, United States Full timeCompany Overview · Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedi ...
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NovaTech Industries New Gretna, United StatesOur Offer · We are not looking for profiles, we are looking for personalities · For example for: · Sales in field service · in permanent position in the Bavaria region (reference number 400) · You are passionate about sales and enjoy shaping your workday independently and respons ...
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Guest Service Representative - Shell Beach, United States - Pacifica Hotel Company
Description
Pacifica Hotels is looking for an Full or Part-Time Guest Service Representative to work in one of the most beautiful settings in the world Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis.
We are currently seeking a Guest Service Representative for Spyglass Inn.Core functions of the position, but are not limited to the following;
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Rate:
$16.50 to $17.25