Part Time Permit Technician I - Anaheim, United States - City of Anaheim, CA

Description

Salary : $55, $71,427.20 Annually

Location : City of Anaheim, CA

Job Type: Part Time

Job Number:

Department: Public Works

Opening Date: 05/16/2024

Closing Date: 6/7/2024 5:00 PM Pacific

Description

The City of Anaheim Public Works Department is seeking a dynamic Part Time Permit Technician I to support the customer service counter. The Part Time Permit Technician I is responsible for providing customer assistance and service regarding permit application requirements and procedures, routing of plans to appropriate staff for review, and issuing permits according to established procedures. Ideal candidates will have strong computer skills, be highly team-oriented, have exceptional attention to detail, and will be thoroughly experienced in modern office procedures and technology. Candidates with prior permit technician and municipality experience are highly desirable.

The Public Works Engineering Permit Counter is a customer-centric unit focused on providing high caliber information and assistance to the general public, contractors , and engineers. As one of the front-line representatives for the City, the unit strives to provide a quality customer service experience.

The Part Time Permit Technician I is an entry-level class is responsible for providing customer assistance at the public counter or on the phone and for providing general information on permit application requirements and processes.
Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

Provide information and assistance to the general public, contractors, engineers at the permit counter and over the phone regarding permit application requirements and processes, public works standards and regulations, plan requirements and permit fees.

Receive and review permit applications and related drawings for accuracy, completeness and compliance with established regulations; issue and record approved permits; calculate, collect fees and issue inspection cards.

Receive plan check submittals; route plans as appropriate for checking; receive approved plans to calculate fees; inform customers, builders, and developers of plan check status by researching an automated system, logs, and associated files.

Prepare and maintain a variety of records on permit applications, plan submittals and approvals; research incomplete files including applicable fees due and new permits issued.
Enter and maintain license information and workers compensation insurance information in the Permit System database. Assist the public with daily inspection schedules and timeframes.
Receive plans and issue permits for right-of-way construction or impacts, and grading and/or drainage improvements. Ability to view and interpret basic GIS utility and right-of-way maps.

Assist the public with daily inspection schedules and timeframes. Perform related duties and responsibilities as required.
Qualifications

Experience: One year administrative support or customer service experience, including experience reviewing basic building or public works code requirements. Direct contact with the public desirable.

Knowledge of: Principles and practices of effective customer service and permit application review, modern office procedures, methods and equipment, including computers; permit system data filing and retrieval; use of Microsoft office software; principles of basic report preparation; principles and procedures of record keeping.

Ability to: Understand and interpret applicable codes, ordinances, and regulations; to classify, compute, tabulate and categorize data and information for permit process; respond to requests and inquiries from the general public; operate office equipment including computers, printers, an automated tracking system and a variety of software programs including spreadsheet applications; maintain accurate records and files; communicate effectively and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

License/Certification Required: Possession of a valid California Driver's License by date of appointment
Supplemental Information

Applications will be accepted until Friday, June 7, 2024 at 5:00PM.

Applicants are encouraged to apply early; this recruitment can close at any time without notice.

The selection process will consist of a minimum of skills examination and oral interview.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates must be specific and complete describing their qualifications for this position. Failure to state pertinent information may lead to elimination from consideration. Stating "see resume" is not an acceptable substitute for completed application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug /alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization .

Communication regarding your application and /or status will be sent to the email address listed on your application . Please check your email regularly throughout the recruitment process as you will not receive communications by any other
method .

The City of Anaheim offers a range of benefit programs to eligible part-time employees and their eligible dependents. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit:

For additional information about the City's benefits, visit then click on Part-Time Employees.

RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

Part-time eligible employees become members of CalPERS as either Classic or New members.

Part-time employees not eligible for CalPERS are required to participate in the City's part-time 457 plan, as a replacement plan for Social Security.

To view the current limits and additional CalPERS information, visit:

01

Candidates will be evaluated based on the information provided on both the application and the responses to the following Supplemental Questions. Failure to fully detail all experience or stating experience in response to the Supplemental Questions but not listing the experience in the application, copy/pasting information, or responses referring to your resume may eliminate you from consideration. Do you understand this requirement?

• Yes
• No

02

Do you possess a valid California Driver's License?

• Yes
• No

03

How many years of experience do you have providing administrative/clerical support?

• At least 3 years or more
• At least 2 years , but less than 3 years
• At least one year but less than 2 years
• About 1 year
• None

04

How many years of experience do you have providing customer service in a front line and fast-paced environment?

• At least 3 years or more
• At least 2 years, but less than 3 years
• At least one year but less than 2 years
• About one year
• No Experience

05

Describe in detail your customer service experience in a front line and fast-paced environment. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.

06

Have you worked for a Government agency?

• Yes
• No

07

Describe in detail your experience working with a government agency. Please include in your response the employer name, years of experience and duties you performed. If none, type N/A.

08

Describe in detail your work experience in data entry. Please provide a specific assignment that you have completed where data entry was the primary focus and software program used. If none, type N/A.

09

Do you have experience reviewing basic public works code requirements? Describe in detail your work experience in viewing basic public works code requirements. If none, type N/A.

Required Question