Peak Time Banking Specialist - Gatesville, United States - Extraco

Description

Job Description:
Peak Time Banking Specialist - Gatesville

Extraco Banks is seeking a Peak Time Banking Specialist to join our team. This position is located on site in

Gatesville

, Texas. Ind

ividuals in this position must be able to work a flexible schedule. Schedules are set based on business need and subject to change.
Extraco seeks to build long-term mutually beneficial relationships with our customers. Relationships are built on trust, respect, listening and understanding. The value of relationships carries over into our individual branch teams. Positive, productive relationships are vital to maintaining a team environment that produces a superior customer experience every time.
Primary Responsibilities/Necessities

Strong professional presence
Proven ability to adapt to change and accept feedback
Goal and detail oriented
Ability to count cash with superior accuracy
Superior communication and interpersonal skills
Ability to perform under pressure
Self-motivated
Problem solver and quick learner
Enthusiastic and energetic
Strong Work Ethic
Ability to de-escalate customers
Tech Savvy - Understand iOS and Android Applications
Current user of Bank Technology i.e.


Online Banking, Mobile Deposit Capture:
Provide superior customer service to all customers
Process transactions accurately and efficiently
Assist customers with account inquiries and problem resolution
Adhere to all bank policies and procedures
Participate in ongoing training and development

Education:
High School Diploma required

Experience:
At minimum 1 year customer service, cash handling, or sales experience required
Banking experience preferred
Call Center experience preferred
Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability

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