Bilingual Business Development Associate - Dallas - ISNetworld

    ISNetworld
    ISNetworld Dallas

    1 day ago

    Description

    Bilingual Business Development Associate (Portuguese)

    Contractor Development Dallas, Texas, United States

    ISN: Where your language skills make a difference.

    Are you fluent in English and Portuguese? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth?

    If you answered yes to these questions, then you might be the perfect fit for our Customer Operations team, the global leader in contractor and supplier management.

    As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects.

    Who should apply?

    You are the ideal candidate if you have:

    • Excellent verbal and written communication skills in English AND Portuguese
    • A customer service orientation and a passion for helping others
    • A desire to work with people and engage in verbal interaction over the phone
    • A career aspiration to start in Customer Service and progress into B2B sales
    • A diligence for in-depth learning of software programs and new concepts
    • Strong retention skills and patience for difficult troubleshooting scenarios

    Requirements

    • Bachelors degree from an accredited university and/or equivalent work experience
    • Advanced fluency in English AND Portuguese (written and verbal) required
    • Desire to work in customer service and move into B2B sales within 12-24 months
    • Ability to work in office at least 3 days a week
    • Authorized to work in the U.S. and will not require visa sponsorship now or in the future

    Training

    At ISN, we believe in investing in your success. Thats why we offer an 8?week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day.

    Compensation

    Non?Exempt Base Pay: $37.50 per hour, paid bi?weekly with opportunity to earn $5,000?$11,000 annual target incentives. Total annual potential compensation $83,000?$89,000.

    Employees consistently using their bilingual language skill as an essential part of their normal job duties will be eligible for a Language SME bonus up to 10% of their annual salary.

    Benefits

    • 100% company?paid monthly insurance premiums for employees and dependents
    • Medical, Dental, Vision, and Life Insurance
    • Employee assistance program
    • 4% retirement matching
    • Long?Term & Short?Term Disability Coverage
    • Paid time off: 15 days first year, 20 days 1?5 years, 25 days 5?10 years, 30 days 10+ years
    • 13 paid holidays
    • Monthly cell phone reimbursement
    • Complimentary parking space or monthly reimbursement for public transportation
    • Team?building activities and events, including quarterly kick?off meetings and community volunteer day
    • Matching charitable gift program
    • Professional development & training opportunities
    • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
    • Business casual, jeans allowed

    Onsite Requirements

    Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during the first 90 days and at least 3 days per week on an ongoing basis.

    All benefits are subject to change with notice to the employee.

    Application Process

    All job offers will be contingent on successful completion of a drug screen and background check.

    ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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