Host at Bourbon - Guadalupe - Square One Concepts

    Square One Concepts
    Square One Concepts Guadalupe

    3 days ago

    Description
    Job Summary:
    Bourbon & Bones - Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment.
    Duties/Responsibilities:
    • Greet guests in a friendly and professional manner and escort them to their table.
    • Manager reservation, ensuring that tables are available for guests at the desired times.
    • Answer incoming phone calls and respond to guest inquiries and requests.
    • Maintain an accurate waitlist and communicate wait time to guests, as necessary.
    • Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
    • Monitor the dining room to ensure that all guests are comfortable, and their needs are being met.
    • Provide accurate information to guests regarding our menu offerings, specials, and promotions.
    • Follow safety and sanitation protocols, including maintaining a clean and organized work area.
    • Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately.
    • Performs other related duties as assigned.
    Requirements
    Required Skills/Abilities:
    • Excellent interpersonal and strong communication skills
    • Well-organized with ability to take and place food and beverage orders accurately.
    • Extensive knowledge of our menu offering and the ability to make recommendations to guests.
    • Ability to work in a fast-paced environment.
    • Ability to work quickly and efficiently.
    • Ability to work well as part of a team.
    • Must be available to work evening, weekends, and holidays.
    • Must have a valid Food Handlers Certification
    • Ability to operate point-of-sale systems - Aloha, Hot schedule and Paylocity.
    Education and Experience:
    • Must be at least sixteen years old.
    • Minimum of 1 years of experience as a host/hostess in a fin dining restaurant or similar environment preferred, but not required.
    Physical Requirements:
    • Prolonged periods of standing and walking.
    • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
    Benefits & Perks:
    • Accrual up to 40 hours of PTO
    • Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
    • Corporate Shoe Program through Shoes for Crews and Skechers
    • Competitive Pay
    • Flexible Scheduling
    • 401(k)
    Full - Time employees are eligible for the following additional benefits:
    • Medical & Prescription
    • Dental & Vision
    • Health Saving Account (HSA)
    • Wellness Program
    • Discount Pet Care Plan

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