- Ensures patients and relatives are interviewed to obtain necessary personal and financial information needed for admission/registration of the patient.
- Verifies insurance benefits of the patient and fully documents the verification process in the system.
- Performs all admitting/registration activities to ensure that complete and accurate information is entered into the system in a timely manner.
- Implements policies and procedures for admission/registration of all patients.
- Ensures that eligibility is re-verified when applicable. (e.g. Medicare and Medi-Cal patients)
- Ensures that daily census is accurate, in both paper and system formats. Accuracy includes patient location and program type codes.
- Completes all required forms for admission/registration of a patient and ensures that all required documentation is given to the patient and/or patient's family.
- Enters complete and accurate documentation into the system describing all patient related admitting/registration activities.
- Ensure that all patients have been given full information related to their estimated financial responsibilities to the hospital.
- Ensures that estimated out-of-pocket requirements have been appropriately calculated and
- entered into the system.
- Collects the estimated out-of-pocket requirements prior to the patient's discharge.
- Fully documents all collection efforts into the system.
- Reviews the out-of-pocket yield report daily to ensure that collection efforts meet the hospital-specific target for upfront collections.
- For situations of financial difficulties, ensures that patients are given applicable information related to payment options, such as the healthcare credit line, time payments and information related to the hospital's financial assistance processes. Ensures that these financial arrangements are finalized prior to the patient's discharge.
- Monitors eligible days/visits and disseminates relevant information to clinical staff, MDs, other Revenue Cycle related departments and Administration in a timely manner.
- Ensures full communication is given to patients of eligible days/visits and "At-Risk" notification is given to patients or the patient's guarantor, in writing when applicable in a timely manner.
- Monitors all information related to actual denial activity and disseminates relevant information to clinical staff, MDs, other Revenue Cycle related departments and Administration.
- Prepares requests for adjustments, refunds, transfers when needed to accurate reflect appropriate AR balances and submits for approval.
- Fully documents all transaction requests into the system.
- Monitors all self pay accounts to ensure patients have been quoted applicable self-pay rates and that accounts are appropriately contractualized to the self-pay rate.
- Monitors all self-pay balances of patients on time payment plans to verify compliance with the program and contact the patient if non-compliance occurs to make further arrangements to bring the account current.
- Ensures all collection activities are in compliance with State and Federal collection laws.
- Demonstrates understanding of the various "Self Pay" account classifications and their applicable patient statement processes.
- Review all self-pay balances with credit balances to ensure the balance is accurate and processes all refunds (both by check and credit card) for approval in a timely manner.
- Works effectively with Assessment & Referral staff to maximize all pre-admission activities.
- Works effectively with Case Management staff to minimize the potential for clinical denials.
- Works effectively with the Centralized Business Office to maximize the overall collection efforts of the hospital.
- Education: High School degree or equivalent required. Bachelor's degree preferred.
- Licenses: None required.
- Experience: Three to five year admitting and/or Financial Counseling preferred.
- Knowledge, Skills & Abilities:
- Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel.
- Has knowledge of governmental and managed care payer requirements.
- Demonstrates understanding of the various "Self Pay" account classifications and their applicable patient statement processes.
- Understands the data elements required to generate a clean bill.
- Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
- Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.
- Well developed verbal and written communication skills in English; Additional language abilities desirable.6. Knowledge of basic math and modern office procedures.
- Ability to work well under pressure with minimal supervision.
- Ability to remain seated at switchboard for long periods of time without significant discomfort or distress.
- Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization
- Screening: Must successfully pass background check, drug screen, physical and be able to provide positive employment references.
- Physical Demands: With or without reasonable accommodations, must be able to stoop, kneel, crouch, reach, stand for sustained period of time, walk, pull, lift, raise and move objects from position to position (up to 50 lbs), finger grasp; feel sizes, shapes, temperatures, and textures; express or exchange ideas orally and potentially loudly, accurately, or quickly; visually detect, determine, perceive, identify, recognize, judge, observe, inspect, assess; perceive the nature of sound with or without correction; perform repetitive motions of the wrist, hands, or fingers. Typing, data entry (finger dexterity) and ability to hold hands steady on keyboard when typing. Sit at extended period of time with erect posture. Reading forms/computer screens. Ability to communicate verbally over the phone.
-
Financial Counselor
1 week ago
Dallas Behavioral Healthcare Hospital DeSoto, United StatesJob Description · Job DescriptionWe are searching for a Financial Counselor to generate clean bills for primary, secondary and tertiary payers, maximize upfront collections, minimize exposure of accounts at risk, ensure clean account receivable balances, maximize self pay collect ...
-
Financial Counselor
3 weeks ago
Parkland Memorial Hospital Dallas, United StatesInterviews patients at the time of entry to advise the patient of the optimal funding program, begin eligibility determination, and assure that all Parkland patients are screened and qualified for assistance. Minimum Specifications Education None Exp Financial, Counselor, Healthc ...
-
Financial Counselor
3 weeks ago
Medical City Dallas Coppell, United StatesDescription · Introduction · Do you have the career opportunities as a Financial Counselor you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nation's leading provider of healthcare services, HCA Healthc ...
-
Financial Counselor
3 weeks ago
Carrollton Springs Carrollton, United StatesOverview: · Carrollton Springs · Financial Counselor · Carrollton Springs is a 78-bed behavioral hospital located in Carrollton, TX. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Carrollton Spr ...
-
Counselor, Financial
1 week ago
Guild Mortgage Dallas, TX, United StatesGuild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of prof ...
-
Financial Counselor
3 weeks ago
HCA Healthcare Dallas, United States Full timeDescription · Introduction · Do you have the career opportunities as a Financial Counselor you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nations leading provider of healthcare services, HCA Healthcar ...
-
Financial Counselor
3 weeks ago
Parkland Health and Hospital System Dallas, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Financial Counselor
3 weeks ago
Parkland Health and Hospital System (PHHS) Grand Prairie, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Counselor, Financial
1 week ago
Lifespace Communities Careers Fort Worth, TX, United States Full timeCommunity: · The Stayton at Museum Way Address: · 2501 Museum Way Fort Worth, Texas 76107 Pay Range · $At Lifespace, team members are at the center of delivering a purpose driven experience for our residents Join our dynamic Sales team as our new Sales Counselor today · Reloc ...
-
Patient Financial Counselor
2 weeks ago
Virginia Cancer Institute Midlothian, United StatesJob Description · Job DescriptionLooking for a career with purpose? Become a part of the team making an impact in cancer care Join the premier cancer treatment center in Richmond and Tri-cities - Virginia Cancer Institute, and leave work fulfilled each and every day · Currently o ...
-
Patient Financial Counselor
3 weeks ago
Lee Hecht Harrison Nederland B.v. Dallas, United StatesPatient Financial Counselor · LHH Recruitment Solutions is seeking an experienced Patient Financial Counselor for our healthcare client in Dallas, TX. This role will be 100% onsite and a contract to hire opportunity for our client. The role will be patient-facing and focused on ...
-
Financial Planning Counselor
3 weeks ago
Fisher Investments Garland, TX, United StatesAre you passionate about helping others build their best version of the financial future? Do you enjoy solving complex problems and sharing knowledge with others? Fisher Investments is hiring a Financial Planning Counselor to join our efforts to better the investment universe · ...
-
Financial Counselor I
4 days ago
Methodist Health System Dallas, United StatesHours of Work : · 40 per week · Days Of Week : · Monday through Friday · Work Shift : · Job Description : · Your Job: · In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for pa ...
-
Financial Services Counselor
3 weeks ago
First National Bank Texas Dallas, TX, United StatesUnder immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. · * Follow the established policies in accordance with the bank and the supervisor's direction · * Accountable for the per ...
-
Financial Counselor/Insurance Verification
2 weeks ago
Generis Tek Inc Dallas, United StatesPlease Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist · Taher Bhiwandiwala · at email address · can be reached on # · We have · Contract role for · Financial Counselor/Insurance Verification · f · or our client · at Philadelp ...
-
Parkland Health and Hospital System (PHHS) Dallas, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Parkland Health and Hospital System Dallas, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Personal Financial Counselor; Fort Moore, GA
3 weeks ago
Magellan Health Fort Moore, United States Full timeThis position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include educat ...
-
Personal Financial Counselor; Fort Johnson, LA
3 weeks ago
Magellan Health Fort Johnson, United States Full timeThis position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include educat ...
-
Magellan Health Dallas, United States Full timeThis position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include educat ...
Financial Counselor - Desoto, United States - Dallas Behavioral Healthcare Hospital
Description
We are searching for a Financial Counselor to generate clean bills for primary, secondary and tertiary payers, maximize upfront collections, minimize exposure of accounts at risk, ensure clean account receivable balances, maximize self pay collections, process Medicaid enrollments and effectively manage the interdepartmental workflow within the revenue cycle.
Bi-lingual Spanish speaker preferred
Duties include but are not limited to:
If you are among the most competitive and qualified candidates for the job, you will be contacted directly by one of our hiring managers. Due to the high volume of applications we receive, we are unable to respond to individual inquiries regarding your application status. Good Luck & we hope to meet you soon
Dallas Behavioral Healthcare Hospital is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Benefits
Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.
