Sales Associate Consumables FT w/ Benefits - Oak Harbor, United States - Navy Exchange

Navy Exchange Oak Harbor, United States

4 weeks ago

Description

Come work for the Navy you can have a retail career with a purpose We are a world-class retailer serving the best customers in the world: active duty and retired military and their families.

We also offer an excellent benefits package and the opportunity to grow your career with us.
No military affiliation is required.

Job Summary:

As a sales associate, you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as acompany that values its customers and their opinions.

You will be directly responsible for assisting customers and helping them recognize the need forour products and services.

Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational,insightful, and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:
CUSTOMER SERVICE

Proactively engage and make a connection with customers.
Asking questions and listening to customer's needs.
Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
Provide premier customer service.
Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

ORGANIZATION

Maintaining store appearance.

SALES

Cross selling products and knowing layout of the store.
Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
Upselling products.
Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with productknowledge/specs.
Using a Point of Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting moneyand returning accurate amounts to customer.
Completing various forms of paperwork, reports, and reconciliationINVENTORY
Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

(Mayparticipate in periodic inventories)DEPENDABILITY

Adherence to assigned work schedule.

Accurate and complete follow through on work assignments

Other Duties as assignedQUALIFICATIONSPRODUCT KNOWLEDGE
Basic knowledge of products/merchandiseEXPERIENCE
Retail experience, preferred but not requiredCOMMUNICATION SKILLS
Strong interpersonal and communication skills.

Ability to read, write, and interpret instructional documents such as safety rules, operating andmaintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicateon the telephone with proper etiquette.
MATHETMATICAL SKILLS

Basic math functions such as addition, subtraction, multiplication, and division.

REASONING ABILITY

Ability to multi task, while being attentive to customers and remaining flexible to the needs of the business.

Ability to work as part of a team and takeinitiative independent of direct supervision.
PHYSICAL DEMANDS/WORK ENVIRONMENTThis position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involvestooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending uponlocation.
OTHER SKILLSEnthusiastic, friendly, and energetic with a desire to provide outstanding service.
WORK HOURSAvailable to work a variety of hours, which may include early mornings, evenings, weekends and holidaysNo experience required.
High school graduate or equivalent preferred.

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