User Experience Writer - Florida, United States - Strategic Staffing Solutions

Description

This user experience role creates quality, high performing content to enable innovative, cohesive and compliant digital experiences that serve the needs of our members, member service representatives and business partners. This role independently leverages human-centered design, user testing, content design principles, omnichannel content strategy, SEO best practices, accessibility guidelines and brand and style guidelines to create content and execute holistic digital content experiences to help solve member problems and achieve business goals.

List the top three skills in order of importance and number of years of experience for each skill.

• User experience writing or content design (4 years minimum)
• Very familiar with SEO, AP style, using style guides (4 years minimum)
• Experienced in working with subject matter experts and design teams to create user experiences

What are the top three technology tools this resource must have knowledge using?

• Figma, SEM Rush and MSWord

Can you please provide a brief description of the daily duties using the technology tools above?

• Our user experience writers use Figma to create their content and layout - sometimes they use MSWord. SEM rush is used for keyword research.

What are some job responsibilities specific to your team for this role?

• The core duty of this job is to do user experience writing for websites, mobile app, emails, text messages and push notifications. The writer must be able to read and analyze the business requirements provided to create the necessary content. They must be able to do strategic thinking to suggest content strategy solutions, collaborate with subject matter experts and handle working in a very fast paced environment. Writers are expected to complete projects within a span of 1 to 7 days based on complexity.

Please provide any details that will be helpful for Supplier to find the right candidate for job.

In addition to the job skills listed, all candidates must submit a portfolio for review. A UX writing (not UX design or UX research) certification, intermediate use of design systems/content management systems, intermediate knowledge in Figma and experience in financial/insurance services are a plus.