- Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
- Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
- Image, configure, and deploy Windows 10 workstations.
- Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
- Proactively troubleshoot production issues and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
- Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
- Work to meet all Service Level Agreements (SLAs) for production systems.
- Assist the extended IT Infrastructure Team as needed.
- Bachelors degree or higher in Computer Science or Engineering. MCSA, A+, and Net+ certifications are preferred.
- 0 to 2 years supporting IT Infrastructure functions
- Windows 10 workstations, printers, and basic networking.
- Healthcare IT Infrastructure and HIPAA compliance experience a plus.
- Solid understanding of desktop systems and OTS applications.
- Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
- Support of Apple Macs and mobile devices in a corporate environment is a plus.
- Excellent customer service skills.
- Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
- Excellent knowledge of Windows 10, Active Directory, Group Policy, DNS, and DHCP.
- Good knowledge of cloud-based infrastructure support tools and technology.
- Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure.
- The ability to provide support outside of regular business hours as needed.
-
Associate, IT Support
3 weeks ago
PSKW LLC dba ConnectiveRx LLC Whippany, United StatesOverview · The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer pe ...
-
Associate, IT Support
1 week ago
ConnectiveRx Whippany, United StatesOverview: · The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer p ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Short Hills, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Rockaway, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Canfield Scientific Parsippany-Troy Hills, United StatesWe are looking for a Clinical Services Customer/Technical Support Associate for custom medical photography computer systems used in clinical studies. The ideal candidate is one who works efficiently on multiple projects simultaneously, has strong communication skills, and can fol ...
-
Support Associate
3 days ago
Theory New York, United StatesAt Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. · Two decades la ...
-
Support Associate
2 weeks ago
Chico's FAS Paramus, United States Part timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store oper ...
-
Support Associate
2 weeks ago
Chico's FAS Nanuet, United States Part timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store oper ...
-
Support Associate
3 days ago
Theory New York, United StatesAt Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. · Two decades la ...
-
Support Associate
4 days ago
Chico's FAS Denville, United States Part timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the foref ...
-
Support Associate
4 days ago
Chico's FAS, Inc. - Retail Denville, United States Freelance/ContractJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront o ...
-
Value Stream Support Associate
4 weeks ago
Abacus Morris Plains, United StatesDepartment: 4504 : PROCESS TEAM OPERATORS · Pharm Job Category: Professional Job Code: Job Title: Value Stream Support Associate Keywords: Number of Positions: 3 Remaining Positions: 3 Duties: · This is a temporary onsite role.* · This role is responsible for the dispensary are ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Chester, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Staten Island, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Paramus, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Old Bridge, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Woodcliff Lake, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Edison, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Support Associate
2 weeks ago
Chico's FAS, Inc. Nanuet, United StatesJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of ...
-
Receiving Support Associate, Part Time
4 days ago
Macy's Jobs Short Hills, United States Part timeDay-1 Medical, Dental, Vision Benefits for eligible colleagues · Competitive Pay · Paid Time Off · Flexible Holiday Time-Off & Flexible Scheduling · Fully Funded Education Benefits (100% tuition coverage including books and fees) · Instant access to earned wages with PayActiv · ...
Associate, IT Support - Whippany, United States - ConnectiveRx
Description
Overview:
The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This persons primary responsibilities include On-Boarding, Off-Boarding, resolving internal user problems, and ensuring the correct operation of personal computers. This person will maintain proper documentation of all equipment and procedures and log all work within the companys incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support ConnectiveRx business operations.
Responsibilities: