- We are seeking a Collections Agent to join our team and play a key role in recovering outstanding debts while maintaining respectful solution-focused customer relationships.
- Place outbound calls to customers with delinquent accounts discuss balances payment options use scripted dialogues proven negotiation techniques encourage timely payments resolve outstanding debts engage with customers professionally empathetically actively listening addressing concerns objections provide accurate information about account status payment terms consequences non-payment process payments phone credit card transactions EFTs payment arrangements ensuring accuracy compliance document all customer interactions payment arrangements account updates collections system CRM adhere regulatory requirements company policies Fair Debt Collection Practices Act FDCPA ensure collection activities conducted ethically professionally legally maintain accurate up-to-date records customer interactions account statuses generate reports metrics related collection performance call outcomes recovery rates provide exceptional customer service resolving inquiries escalating complex cases building rapport trust customers foster cooperation positive outcomes.
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Are you a natural negotiator who thrives in a fast-paced environment? · Competitive base pay: $20 an hour + commission pay ...
Tampa, FL1 month ago
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· LOCATION · Tampa, FL · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading org ...
Tampa, Florida, United States $27,000 - $45,000 (USD) per year22 hours ago
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· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We are se ...
Tampa, Florida, United States $30,000 - $42,000 (USD) per year Full time23 hours ago
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· LOCATION · Tampa, FL · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading org ...
Tampa, Florida, United States $30,000 - $42,000 (USD) per year Full time22 hours ago
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· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · Are you a ...
Tampa, Florida, United States $27,000 - $45,000 (USD) per year23 hours ago
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· LOCATION · Tampa, FL · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading org ...
Tampa, Florida, United States23 hours ago
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· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We're hir ...
Tampa, Florida, United States23 hours ago
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· LOCATION · Tampa, FL · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading org ...
Tampa, Florida, United States $26,000 - $42,000 (USD) per year23 hours ago
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· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We are see ...
Tampa, Florida, United States $26,000 - $42,000 (USD) per year23 hours ago
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· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · Are you ...
Tampa, Florida, United States23 hours ago
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· LOCATION · Tampa, FL · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading org ...
Tampa, Florida, United States23 hours ago
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· LOCATION · Tampa, FL · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading org ...
Tampa, Florida, United States6 days ago
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· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We are loo ...
Tampa, Florida, United States23 hours ago
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We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. · ...
Tampa Full time1 month ago
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+POSITION OVERVIEW · MCI is one of the fastest-growing tech-enabled business services companies in the USA,We are seeking a Collections Agent to join our team and play a key role in recovering outstanding debts while maintaining respectful and solution-focused customer relationsh ...
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Saint Petersburg, FL1 month ago
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We are a collection agency that provides debt recovery services to businesses who are unable to secure payment from their customers. · Contact individuals or businesses to collect outstanding debts · Negotiate payment plans and settlements with debtors · ...
Saint Petersburg, FL1 month ago
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We are seeking experienced individuals who desire long term employment to join our team of debt collection specialists. · ...
Saint Petersburg, FL1 month ago
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We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. · ...
Tampa Full time1 month ago
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+Job Summary · MCI is one of the fastest-growing tech-enabled business services companies in the USA. · +ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, · understand their needs, · and resolve customer issu ...
Tampa $13.25 - $15.20 (USD) Full time1 month ago
Entry-Level Collections Agent - Tampa - ValorVIP
Description
Job Title: Entry-Level Collections Agent
MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint and operations extending across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries including healthcare, retail, government education telecom technology e-commerce and financial services.
This position requires strong communication negotiation skills attention to detail commitment to compliance customer service excellence. To be considered for this role you must complete a full application on our company careers page including all screening questions brief pre-employment test.
Key Responsibilities:
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Collection Agent
Only for registered members Tampa, FL
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Call Center Collections Agent
Only for registered members Tampa, Florida, United States
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Entry-Level Collections Agent
Full time Only for registered members Tampa, Florida, United States
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Entry-Level Collections Agent
Full time Only for registered members Tampa, Florida, United States
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Call Center Collections Agent
Only for registered members Tampa, Florida, United States
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Bilingual Toll Collection Agent
Only for registered members Tampa, Florida, United States
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Bilingual Toll Collection Agent
Only for registered members Tampa, Florida, United States
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Inbound Toll Collections Agent
Only for registered members Tampa, Florida, United States
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Inbound Toll Collections Agent
Only for registered members Tampa, Florida, United States
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Bilingual Inbound Toll Collections Agent
Only for registered members Tampa, Florida, United States
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Bilingual Inbound Toll Collections Agent
Only for registered members Tampa, Florida, United States
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Inbound Toll Collections Processing Agent
Only for registered members Tampa, Florida, United States
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Inbound Toll Collections Processing Agent
Only for registered members Tampa, Florida, United States
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Bilingual Toll Collection Agent
Full time Only for registered members Tampa
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Entry-Level Collections Agent
Full time Only for registered members Tampa
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Inbound Toll Collections Agent
Full time Only for registered members Tampa
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Field Collections Agent
Only for registered members Saint Petersburg, FL
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Collection Agent Trainee
Only for registered members Saint Petersburg, FL
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Debt Collection Agent
Only for registered members Saint Petersburg, FL
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Bilingual Inbound Toll Collections Agent
Full time Only for registered members Tampa
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Inbound Toll Collections Processing Agent
Full time Only for registered members Tampa