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    Legal Office Associate - Los Angeles, United States - Ricoh Americas Corporation

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    Description

    JOB TITLE: Senior Legal Onsite Service Specialist

    COMPANY: Confidential

    POSITION PROFILE
    Provides direct support within a legal office environment setting.

    Performs various office support tasks which may include:

    - Copy, production, scanning, fax, mail and shipping
    - Records support, direct floor support
    - Hospitality assistance, conference room set up and scheduling
    - Receptionist backup, light facilities support

    A Senior Legal Onsite Service Specialist must possess high presentation skills, interpersonal etiquette, and customer service skills to communicate effectively with senior level attorneys, partners, clients, opposing counsel, vendors, staff, and others.

    This position reports directly to a Site Manager, Site Supervisor, or an Assistant Site Manager.



    LEGAL ENVIRONMENT JOB RESPONSIBILITIES

    • Possess the legal background to understand client matter workflow, such as: charge back procedures, legal technologies and software usage, records management processes, and court system procedures.
    • Assist with scheduling equipment, labor, and supplies for offsite trial(s).

    OTHER DUTIES AND RESPONSIBILITIES

    • Interact and provide professional support to executive level end users including legal assistants, firm administration, project managers, paralegals, associates, and partners.
    • Meet job and project deadlines with composure and professionalism.
    • Operate copier equipment, fax services, postage meter, and other necessary tools.
    • Handle time sensitive and confidential documents with accuracy.
    • Maintain logs, records, and billing information.
    • Distribute mail, packages, and office supplies efficiently.
    • Assist with office and occupant moves, light maintenance duties, and occasional cleaning tasks.

    QUALIFICATIONS (Education, Experience and Certifications)

    • Requires high school diploma or GED and 1-2 years of related work experience.
    • Minimum of 2 years' experience in legal industry preferred.
    • Ability to provide excellent customer experience and strong communication skills.
    • May require a valid driver's license and auto insurance coverage per company policy.

    KNOWLEDGE, SKILLS AND ABILITIES

    • Working knowledge of copier and related equipment preferred.
    • Ability to utilize hardware and software for functions such as cost recovery and document management.
    • Understanding of shipping/receiving procedures.
    • Basic electronics knowledge preferred.
    • Ability to work independently, follow instructions, and troubleshoot problems.

    WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

    • Exposure to office equipment noise, toner, and frequent changes in room temperature.
    • Dealing with tight deadlines and high stress levels.
    • Some physical effort required including standing, walking, bending, reaching, stretching, lifting, and moving items.


    The above information provides insight into the responsibilities and working conditions associated with this position.


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