Program Manager - East Canton, United States - Family Community Services

Description

Job Type

Full-time

Description

Program Manager

Veteran's Honor Home

Full-Time

$45,000/year


SCHEDULE:
Full Time; exempt; includes some evenings, weekends, and on-call


GENERAL STATEMENT OF DUTIES:
Recruit, hire, train and supervise support staff and volunteers for assigned location. Responsible for daily shelter operations, program development and reporting requirements.


ESSENTIAL RESPONSIBILITIES:

• Conducts interviews and hires appropriate support staff and volunteers.
• Responsible for building and maintaining relationships with community organizations and groups.
• Provides supervision, development and evaluation for all support staff and volunteers; facilitates monthly staff meetings and trainings for both support staff and volunteers, as needed.
• Works with Program Staff to determine eligibility and suitability of applicants.
• Oversees Case Managers and assigns work load; maintains and reviews supportive service files.
• Assists with coordinating various activities for current clients in the shelter.
• Maintains confidential employee files and records.
• Schedules support staff and volunteers.
• Assists in the general upkeep of the shelter facility and grounds.
• Submits timely statistical reporting to Program Director for the department of Veteran Affairs, Executive Board and other stakeholders.
• Works cooperatively with the Director of Veteran's Services to ensure effective services delivery; identifies and reports problems or unmet needs to Director of Veteran Services.
• Provides on-call assistance to shelter staff as needed.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
• Other duties as assigned.

QUALIFICATIONS

• Ability to model open communication, fair and equitable treatment, management of conflicts and work in a team structure.
• Knowledge of client-centered model and conflict resolution.
• Experience working with families and individuals in a residential setting.
• Must complete TB Test, CPR and First Aid training.
• Valid Ohio Driver's License and ability to meet agency requirements for driving insurability if applicable.
• Must be able to meet agency requirements for criminal back ground check (Ohio Bureau of Criminal Identification & Investigation).

Requirements

MINIMUM EDUCATIONAL/


LICENSURE REQUIREMENTS:
Bachelor's degree in Social Work or related field, and/or two years experience working in a related field.


MINIMUM EXPERIENCE REQUIREMENTS :
Educational. Management or supervisory experience preferred, requirements may be waived based on evaluation of experience


PHYSICAL REQUIREMENTS:
Ability to hear and talk on the phone and/or face to face interaction required. Ability to travel to provide services in other offices and locations to meet client and agency needs.
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