Maintenance Mechanic - New York, NY, US
3 days ago
Job description
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA's "scattered site" supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund).
Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA's premises to create a conducive living and working environment for everyone.
Position Overview
Under the supervision of the Area Superintendent, the Maintenance Mechanic assists with maintaining agency apartments and facilities as needed and directed by the Area Superintendent. Assistance includes cleaning, disinfection, trash removal and other building maintenance tasks, as well as minor repair in the areas of masonry, carpentry, electrical, plumbing, painting and overall maintenance of residential building systems.
Key Performance Indicators
All key performance indicators below are expected to be met fully.
- Maintenance Work Orders:
- Life-threatening/emergency: 24 hours
- High priority: 5 days
- Medium priority: 14 days
- Low priority: 30 days
- Preventative: 30 days
- Apartment Turnovers:
- Studio: 7-12 days
- 1-bedroom: 8-13 days
- 2-bedroom: 9-14 days
- 3-bedroom: 10-15 days
- Additional services (deep clean, flooring, cabinetry):
- +14 days for 1 service
- +28 days for 2 services
- +42 days for 3 services
- Facilities/Property Management Joint KPIs:
- Rent collection: 95%
- Vacancies: 5% or less
- Lease renewals: 100%
- Annual certification: 100%
- Semi-annual apartment inspections: 95% or greater
- Performance Evaluations:
- Excellent: 95% - 100%
- Good: 90% - 94%
- Needs improvement: 85% - 89%
- Poor: Below 85%
Job Qualifications
- Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
- Ability to prioritize and meet deadlines.
- Strong analytical ability.
- Excellent oral and written communication skills.
- Be creative and flexible.
- Ability to utilize various computer programs, specifically Microsoft Word and Excel.
- Show initiative and be responsible for follow through.
- Ability to maintain confidential information, as related to position.
- Ability to work independently and as part of a team.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly
encouraged to apply.
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