Help Desk - Minneapolis, United States - Paragon IT Professionals

Description

6-month contract to hire role Awesome company, great culture, local to Minneapolis

• 3rd Shift: 11 pm - 7 am
• This is an onsite role, you must be local to the Greater Minneapolis-St. Paul Area.

**No Vendors/3rd Parties**

Top 3 must haves (Skills/Technology/Experience):

1. 2+ years of IT Help Desk experience (levels 1 & 2)
2. strong understanding of Microsoft O365 technical experience
3. documenting processes and procedures

What is the team size, culture, soft skills, dress code?

• 3 Infrastructure employees assist with IT Help Desk functions currently, during business hours only.
• This role will assist in back-log of existing tickets and work 3rd shift to assist our European offices.
• Dress code is business casual. Candidates will take a culture assessment test with HR. Big emphasis internally on hiring good cultural fits first.
• 3rd shift: 11pm-7am Monday to Friday

**No Vendors/3rd Parties**