Remote Healthcare Customer Service Representative Bilingual Spanish - Humble, TX, United States

Only for registered members Humble, TX, United States

1 week ago

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Job summary

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out.

Responsibilities

  • Guide customers through questions, concerns, or challenges they encounter while using the product or service 
  • Listen actively to understand the root of the issue and provide clear, effective solutions 
  • Record detailed call information for auditing, reporting, and follow-up purposes 

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