Technician I, Support - United States

Only for registered members United States

5 days ago

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Job summary

We are CalAmp, a connected intelligence company that gives people the ability to track, monitor and recover their vital assets with real-time visibility and insights.

Responsibilities

  • Answer inbound requests for support promptly with emphasis on QA and Customer Service
  • Answer questions, resolve problems and update information as required
  • Identify hardware and software issues
  • Diagnose and advise Field Technicians to repair faults
  • Gather the necessary information for communication to clients both internally and externally
  • Frequent communication with clients and internal team members.

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