Field Service Supervisor - Williston
11 hours ago
Job description
Job DetailsDescription
This job has preference to qualified local job seekers within 60 miles of our Axis Williston, ND facility.
The Field Service Supervisor/Service Leader is responsible for the management and supervision of a field crew and coordinating with various management and subcontractor personnel on customer location.
Additionally, the Service Leader is responsible for the day to day rig and ancillary equipment production as well as the relationship with the Company's customers.
This position promotes and implements the Company's policies and standard operating procedures while also advancing the best interest of the Company's customers.
Essential Duties And ResponsibilitiesThe essential functions include, but are not limited to the following:
Proactively communicate with the reporting Operations Management on customer status and crew performance.
Receive and implement the job orders from the customer representative.
Assist the customer, when requested, in the planning and scheduling other services for the job.
Communicate job and scheduling status with district Sales Representative.
Be responsible for the field crew and all information needed to perform the job to the customer's specifications.
Effectively monitor and evaluate assigned Operator and crew performance.
Help support, measure, and monitor all company quality and performance programs.
Help in the resolution of disputes or problems between customers and Axis.
Look for new business and market opportunities.
Aid in the recruitment of crew hands.
Review and prepare well reports, CORE activity reports, incident Reports and non-personnel incident reports.
Manage all assigned equipment maintenance and communicate maintenance requirements and issues to direct Operations Management.
Communicate any safety or environmental incidents or issues and concerns with Operations and HSE Management.
Ensure strict adherence to all company Safety and Operating Policies with both company personnel and subcontractor personnel.
Ensure that the company fulfills all its responsibilities in meeting, and hopefully exceeding, the customer's expectations and requirements.
Minimum Qualifications (Knowledge, Skills, And Abilities)
High School Diploma/GED/equivalent education;
Minimum 2 years experience as an Field Supervisor and 3 years as a Field Operator.
Must have valid, active state-issued driver's license; CDL Class A or B is preferred;
Proficiency in Microsoft Office (especially Word and Excel).
Must be able to work a varied rotational schedule and travel as job requires.
Work may be performed in all weather conditions.
Mobility, including entering confined spaces, enter areas by the use of ladders or other access devices; ability to bend, stoop, twist, stand, squat, crawl and walk
Must be able to lift up to 75 lbs.
Ability to effectively communicate, both verbally and written in English.
Basic math skills and problem solving and organizational skills.
Demonstrated ability to communicate effectively with customers, visitors, vendors and other employees.
Ability to interact with others in a team and fast-paced environment
Reliable telephone (cell phone) communication and transportation
Ability to clear eligibility on Axis pre-employment requirements
Receipt of proof of eligibility to work in the United States, as required by law.
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