Guest Room Attendant - Austin, United States - White Lodging

White Lodging Austin, United States

2 weeks ago

Description

**Guest Room Attendant**

**Job Description**

Summary: Efficiently clean and supply guestrooms, ensuring excellent guest service and high levels of cleanliness.

Responsibilities

Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way.

Never allow a guest to enter a room if they do not have a working key to the room.

Clean rooms following White Lodging Guest Room Attendant guidelines and certification training while maintaining established productivity standards.

Follow proper Guestroom Entry Procedures per SOP. Before entering a guestroom, knock on the door three times and call "Housekeeping."

Inspect room for maintenance needs and report deficiencies/complete work orders if needed. This includes fixtures, televisions, radios, heating/cooling equipment, refrigerator, etc.

Perform daily general clean duties:-Clean bathroom, including walls, mirrors, vanity sink, tub, shower curtain, toilet, and floor; -Strip room of linen and trash;-Change the linen per SOP and make the bed properly;-Dust, clean inside drawers, vacuum floors and clean and check under bed;-Replace amenity items in the guestroom;-If applicable, clean kitchen appliances, counter, glassware, dishes, utensils, etc.

Set heating/cooling equipment and radio on proper settings.

Self-inspect guestrooms as directed.

Clean, organize and restock housekeeping cart/backpack following White Lodging and hotel brand standards. Carts and vacuums should be stored in designated area.

Turn in room status report to Supervisor or Front Desk showing your completed work.

Fold terry and linen as needed.

Assist in training new associates.

Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.

Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves when handling chemicals. Complete Chemical Training and Blood borne Pathogen Training.

Ensure security and confidentiality of all guest and hotel information and material.

Practice energy conservation at all times.

Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule.

Carry out assigned duties in an emergency situation.

Attend work on time as scheduled and adhere to attendance policy.

Participate in daily preshift.

Utilize property Service Recovery/Defect Tracking processes.

Report unsafe conditions and suspicious activity to Security/Management.

Know how to perform Housekeeping Attendants duties to standard and assist if needed.

Know how to operate laundry equipment.

Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.

Promote teamwork and associate morale.

Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).

Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures.

Be available to work weekends and holidays as necessary.

Perform other duties as assigned

Other Information

COMPETENCIES

Job Knowledge

Flexibility/Adaptability

Quality of Work

Perseverance

Quantity of Work

Organization Skills

Guest Focus/Customer Service

Effort

Reliability/Dependability

Judgment/Problem Solving

Motivation/Initiative

Cooperation/Teamwork

SKILLS

Must pass certification quiz/test for position.

EDUCATION/EXPERIENCE

None requiredWORKING CONDITIONS

Lift, carry or otherwise move up to 10 lbs. regularly.

Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.

Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.

Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.

FULL TIME BENEFIT OVERVIEW

Medical, Dental, and Vision

Life Insurance

Employee Assistance Program (EAP)

401(k)

Vacation and Paid Time Off (PTO)

Tuition Reimbursement

Complimentary and Discounted Rooms

Location Code: 2558

**Application Instructions**

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you

*X***Share This Page**

**Guest Room Attendant**

Share link. Copy this URL: **Email Direct**

Your email has been sent

**Posted**: 11/1/2021

**Job Reference #**: H1309

Room Attendant

1 week ago

Proper Hospitality LLC Austin, United States

· Austin Proper Hotel & Residences is looking for Room Attendants. This 32-story modern high-rise includes 244 rooms and a limited collection of 99 branded luxury residences and penthouse for sale. Amenities include two rooftop pools, wellness center and spa and three food & bev ...
Room Attendant

1 week ago

Comfort Suites South Austin Austin, United States

Información disponible en español a continuación. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and ...
Overnight Room Service Attendant

1 week ago

Marriott International, Inc Austin, United States

**Número de Empleo** · **Categoría de Empleo** Food and Beverage & Culinary · **Ubicación** W Austin, 200 Lavaca Street, Austin, Texas, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-Management · Comp ...
Room Attendant

1 week ago

AccorHotel Austin, United States

**Company Description** Why work for Accor?** · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so tha ...
Rooms Attendant

2 weeks ago

Hotel Saint Cecilia Austin, United States

About our Company: · Inspired by the patron saint of music and designed with 1960s and 1970s artists in mind, Hotel Saint Cecilia offers a retro, glamorous private haven mixed with Southern hospitality. Both eclectic and elegant, Saint Cecilia's 14 striking yet unique accommodati ...
Housekeeping Room Attendant

1 week ago

Sage Hospitality Austin, United States

Por qu nosotros?: · Sage Hospitality Group contratar un Housekeeping Room Attendant para el Hotel Van Zandt en Austin, Texas · Ubicado en el distrito de Rainey Street, el Hotel Van Zandt cuenta con 319 habitaciones y ms de 25,000 pies cuadrados de espacio para reuniones. Puede ...
Housekeeping Attendant and Room Attendant

3 weeks ago

Apex Ventures Georgetown, ID, United States Freelance

ARWA Personaldienstleistungen GmbH represents: · A - Attractive employer. · R - Respectful interaction. · W - Valuable employees. · A - Excellent service. · We support and advise you at all times as a professional partner and suggest suitable and realistic job offers. · As part o ...
Housekeeper/room Attendant

1 day ago

Hyatt Centric Austin-Downtown/Congress Street Austin, United States

Summary · The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests is preferred. · As a Hyatt Centric Austin colleague, you will enjoy the following benefits: · Free ...
Uniform Room Attendant

1 day ago

FAIRMONT Austin, United States

**Company Description** · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so tha ...
Guest Room Attendant

1 week ago

Hyatt Place Austin Downtown Austin, United States

**_Are you seeking a rewarding and career-pathing opportunity? Come check out the Hyatt Place Austin Downtown where we offer free associate parking, free hotel stays + more_**: · **Perks**: · Full benefit package including healthcare, dental, vacation pay, 401k, onsite parking, a ...
Housekeeper Guest Room Attendant

1 week ago

Omni Hotels & Resorts Austin, United States

**Location**: · **Austin Hotel Downtown** · Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown busi ...
Room Attendant Arrive Austin

1 week ago

ARRIVE by Palisociety Austin, United States

**ROOM ATTENDANT | ARRIVE HOTEL AUSTIN** · **POSITION PROFILE**: · We're looking for a qualified Room Attendant that's prepared to clean, sanitize, and tidy guest rooms to maintain pristine accommodations for our guests. · **ABOUT ARRIVE AUSTIN**: · Located in the heart of East A ...
Housekeeping Room Attendant Part Time

6 days ago

Hyatt Regency Lost Pines Resort and Spa Austin, United States Part time

Summary · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. · The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previo ...
Housekeeping Room Attendant Full Time

3 days ago

Hyatt Regency Lost Pines Resort and Spa Austin, United States Full time

Summary · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. ...
Room Attendant

1 week ago

HEI Hotels & Resorts Austin, United States

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Responsibilities Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes Room Attendant, Attendant, Cl ...
Room Attendant

4 days ago

Hilton Hotels Corporation Austin, United States

Hilton Hotels - JobID: HOT0AMKW [Housekeeper / Cleaner] As a Room Attendant at Hilton, you'll: Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming; Change and replenish bed linens, towels and guest amenities, as needed; Perform deep cle ...
Room Attendant

1 week ago

Hilton Hotels Corporation Austin, United States

Hilton Hotels - JobID: HOT0AKDA [Housekeeper / Cleaner] As a Room Attendant at Hilton, you'll: Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming; Change and replenish bed linens, towels and guest amenities, as needed; Perform deep cle ...
Room Attendant

1 week ago

Hilton Hotels Corporation Austin, United States

Hilton Hotels - JobID: HOT0AJFU [Housekeeper / Cleaner] As a Room Attendant at Hilton, you'll: Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming; Change and replenish bed linens, towels and guest amenities, as needed; Perform deep cle ...
Room Attendant

1 week ago

La Quinta Austin Capitol / Downtown Austin, United States

Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
Room Attendant

1 week ago

StepStone Hospitality Austin, United States

Job Type · Full-time · Description · The Holiday Inn Express Downtown Austin is looking for a energetic, dynamic person for the position of Room Attendant. This person will report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when re ...