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    Customer Service Representative - Saint Johnsbury, United States - Community Bank

    Community Bank
    Community Bank Saint Johnsbury, United States

    1 week ago

    Default job background
    Full time
    Description

    Job Title: Customer Service Representative

    Welcome to our team! We are currently looking for a Customer Service Representative to join our bank and provide exceptional service to our customers. Check out the responsibilities and qualifications below to see if you'd be a great fit for this role.

    Responsibilities

    • Provide quality customer service and a positive banking experience by handling financial transactions with a professional attitude
    • Determine customer needs, explain and sell products and services
    • Participate in branch prospecting efforts
    • Assist customers with various requests such as stop payments, wire transfers, and loan information
    • Serve as a liaison between customers and operational areas
    • May provide back up to the teller line as needed
    • Follow established policies and procedures
    • Maintain focus and remain attentive to details
    • Other related duties as assigned
    • Ensure compliance with all laws, regulations, policies, and procedures
    • Provide assistance to help the Branch and the Bank achieve their goals

    Qualifications

    • High School Diploma or GED
    • Knowledge of bank products and services
    • Professional interpersonal communication skills
    • Proficient computer skills
    • Must demonstrate core values such as integrity, respect, and responsibility
    • Two years of bank and/or customer service experience

    Other Job Information:

    Hours: 40 hours/week

    Compensation: Competitive salary with benefits including 401K, Medical, Vision & Dental insurance, and more

    Physical Requirements: Ability to perform essential job functions and occasionally lift up to 25 pounds

    Company Notice: We are an Affirmative Action, Equal Opportunity Employer

    Minimum: USD $17.50/Hr

    Maximum: USD $23.82/Hr



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