Customer Service Representative - Raleigh

Only for registered members Raleigh, United States

1 week ago

Job summary

We are looking for a friendly, reliable and motivated Customer Service Representative to join our on-site team.

A great fit for this position is someone who enjoys working with people communicates clearly and is eager to learn.

Key Responsibilities Greet and assist customers in-store with questions needs and product information Provide accurate details about services pricing and company offerings Address customer concerns resolve issues promptly professionally Maintain a positive helpful attitude in all interactions Document customer interactions updates accurately Follow up with customers when needed ensure their issue is fully resolved Escalate complex issues appropriate department required Support customers orders changes cancellations Collect customer feedback share insights management Participate regular training build product policy knowledge Work collaboratively members deliver excellent service Track report common customer questions or concerns Stay date company procedures promotions policies Assist in-store marketing efforts communicate promotions to customers Contribute positive culture offer support colleagues Requirements High school diploma equivalent some college plus but not required Previous custom-facing experience helpful mandatory Strong verbal written communication skills Comfortable learning new systems tools basic service software Ability multitask stay organized fast-paced environment Strong problem-solving skills proactive mindset Ability work independently team Reliable punctual maintain professionalism under pressure Flexible availability occasional weekends holidays needed Willingness participate ongoing training skill development Positive attitude strong commitment helping Skills:
customer service representative excellent organizational time management problem solving Seniority level Entry-level Employment type Full-time Job function Other Industries Advertising Services

Job description

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Customer Service Representative - Raleigh

Job summary

Job description

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