Field Service Computer Technician - Bedford - BC Tech Pro

    BC Tech Pro
    BC Tech Pro Bedford

    3 days ago

    Description

    Job Description

    We invite you to join our team as a Field Service Computer Technician In this exciting role, you will be responsible for performing hardware repairs and installations on both laptop and desktop units. Prior experience with laptop and desktop hardware is essential for success in this position.

    As part of your onboarding, you will receive complimentary certifications from Dell and Lenovo, significantly enhancing your professional credentials.

    Job Details

    • This is a 1099 Contract position. Anticipate a call volume of 2-5 calls per day, with compensation starting at $35 per completed ticket.
    • Your main responsibilities will include hardware part replacements for Dell and Lenovo warranty services.
    • Enjoy weekly payouts every Friday after your first week of completed tickets
    • A reliable form of transportation is crucial to effectively manage these service calls.
    • You will need access to a computer and the internet to log into your service portal.
    • Workdays are Monday through Friday. Please ensure that you log into your tech portal by 9 am every workday to accept tickets, update their status, and plan your service calls.
    • You will be responsible for contacting customers to confirm a time window for onsite service.
    • Parts will be provided by the manufacturers and are typically available for pickup at FedEx each morning. You will receive shipping labels and materials to return the parts you replace.

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