Senior Delivery Associate, Client Experience - Philadelphia
4 days ago

Job Summary
We are seeking a Senior Delivery Associate, Client Experience for our Asia-Pacific region. You will attend to the full client journey from pre-booking trip planning and experience selection to post-booking adjustments on-the-ground support ensuring post-trip feedback is collected and acted upon.Responsibilities
- Nurture strong relationships with both first-time and returning clients by email and phone.
- Maintain full ownership of the journey of identified VIP Biz Critical high value clients.
- Work with clients travel advisors to build itinerary proposals modify manage orders efficiently.
Job description
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