Senior Delivery Associate, Client Experience - Philadelphia

Only for registered members Philadelphia, United States

4 days ago

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Job Summary

We are seeking a Senior Delivery Associate, Client Experience for our Asia-Pacific region. You will attend to the full client journey from pre-booking trip planning and experience selection to post-booking adjustments on-the-ground support ensuring post-trip feedback is collected and acted upon.

Responsibilities

  • Nurture strong relationships with both first-time and returning clients by email and phone.
  • Maintain full ownership of the journey of identified VIP Biz Critical high value clients.
  • Work with clients travel advisors to build itinerary proposals modify manage orders efficiently.

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