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- Respond promptly and professionally to patient inquiries
- Assist patients with scheduling and rescheduling appointments
- Provide compassionate support to patients and their caregivers
- Maintain accurate and detailed patient records
- Competitive salary range: $60,000 - $80,000 per year
- Medical, dental, and vision insurance
- 401(k) match
- PTO
Customer Service Representative - Commack - beBeeCustomerService
Job title: FT Customer Care Specialist
Description
About the Role
We are seeking a highly motivated and empathetic customer service professional to join our team. As a key member of our support team, you will be responsible for responding to patient inquiries via phone, email, and online chat, providing accurate information about our services, scheduling, and billing.
Key Responsibilities
Requirements:
Bachelor's degree in a related field or equivalent experience
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
Proficiency in CRM systems
What We Offer
Note: The salary range is based on national averages for customer service representatives in the US and may vary depending on location and other factors.
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