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Field Service Technician/Mechanic - Birmingham, United States - Carolina Handling
Description
EXPERIENCED FIELD TECHNICIANS WANTED
Carolina Handling, a privately held company est. in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast, specifically in NC, SC, GA, AL, and the upper panhandle of FL. We are truly a single-source provider for intralogistics expertise, offering proven capabilities in the following areas: New & Used Lift Trucks
Fleet Optimization
Fleet Service
Warehouse Automation , and Training
If you re ready to make a difference in a company that relies on and appreciates your unique talents, you re in the right place. Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. Along with expertly servicing lift trucks and vehicles, Carolina Handling Technicians are often the main point of contact for our customers. That s why we put so much into the hiring, training and continued development of our technicians in the field. Whether you re an experienced mechanic or simply interested in changing career paths, we can help you to reach the next level.
BENEFITS OF WORKING FOR CAROLINA HANDLING Paid vacation & sick time
Defined career progression
Boot allowance
High-quality uniforms
Medical/dental/vision insurance
401(k) w/ match
Stocked Van
2x a year profit share
Yearly bonuses
Annual Merit Increases
Weekly Pay
Tuition reimbursement
Paternity & maternity leave
WHAT YOULL DO
To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment. Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer.
Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.
Performs necessary repairs to correct analyzed situations in a professional and productive manner.
Performs scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively addresses needed repairs with customer
Maintains parts and supplies inventory in service van and maintain van service
Responsible for following customers safety and housekeeping guidelines when performing repairs at customer site.
Performs other duties as assigned.
WHAT YOU LL NEED Need to maintain a valid driver license
Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
Ability to communicate effectively with customers, management and co-workers.
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.
Don t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you re excited about this role but your experience doesn t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles