Senior Ticket Sales Rep - Coral Gables, United States - teamworkonline

Description

LEGENDS

Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, and Growth Enterprises – offering clients and partners a 360-degree data and analytics-fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Twitter and Instagram @TheLegendsWay.

UNIVERSITY OF MIAMI

The University of Miami has entered a long-term partnership with Legends to oversee athletics ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.

THE ROLE

The Senior Ticket Sales Representative, is primarily responsible for driving revenue and hitting sales goals around season, group, premium ticket, donation, and hospitality packages for University of Miami Athletics. This person should be a self-motivated and positive professional. This position is responsible for engaging, servicing and soliciting existing donors and ticket holders, while also identifying new prospective donors. This position will engage, sell and service a portfolio of high value customers and donors. This position will be focused on building relationships, servicing all Hurricanes supporters, driving revenue, and being a positive steward and representative of Legends and the University of Miami. Senior Ticket Sales Representative will report to the Asst. Vice President, Sales.

ESSENTIAL FUNCTIONS

• The candidate will be responsible for offering a full menu of seating opportunities for Miami Hurricanes Football, Men's Basketball, Women's Basketball, and Baseball.
• Coordinate and execute sales calls to potential customers through prospecting, cold callings, and referrals from current customers.
• Identify new prospects and provide excellent customer service, driving revenue through the sales of ticket and donation offerings.
• Effectively use Salesforce CRM to accurately record all client and prospect interactions.
• Participate and contribute in weekly sales meetings and training sessions.
• Work in conjunction with University of Miami Athletic Department team members to promote and generate sales to all ticketed events while providing a great fan experience.
• Assist with any administrative ticket functions.
• Assist with any special projects or duties as assigned by Asst. Vice President Sales and Service.
• Entertain and nurture relationships with current donors and prospects through creative means including but not limited to networking events, speaking engagements, prospect sampling at games, seat visits at games, open houses at the stadium/arena, and outside meetings.
• Must be willing to work non-traditional hours, weekends, events, and game days.
• The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals.

QUALIFICATIONS

• Bachelor's Degree or equivalent.
• 2-3+ years of sales experience is preferred.
• Experience selling 5 and 6 figure ticketing and donations deals is preferred.
• Proven ability to drive additional purchases and upsell from existing donors and ticket holders is preferred.
• Excellent professional verbal and written communication skills
• Maintain a professional image and positive attitude.
• Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
• Set and conduct in-stadium, arena and out-of-the-office sales appointments.
• Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
• Reach and exceed individual and team sales revenue goals.
• Assist with managing and stewarding existing season ticket members and donors.
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organizations.
• Ability to handle a heavy volume of outbound and inbound phone calls and emails.
• Candidate should possess excellent time management and organizational skills.
• Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best.
• Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients.

COMPENSATION

Competitive hourly pay commensurate with experience plus bonus potential, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On-Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.