Bilingual Patient Access Call Center Specialist - Azle
3 weeks ago

Job Summary:
The Bilingual Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling,specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited
& reimbursement is maximized for multiple clinic sites & the Access Resource Center,
& payment collections where appropriate.
- Prioritizes foreign language speaking inbound/outbound calls based upon specified bilingual capabilities.
- Delivers a high-quality patient experience through inbound & outbound call resolution within established protocols.
- Collections patient owed cost sharing amounts (copays,
Job description
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