Bilingual Patient Access Call Center Specialist - Azle

Only for registered members Azle, United States

3 weeks ago

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Job Summary:

The Bilingual Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling,
specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited
& reimbursement is maximized for multiple clinic sites & the Access Resource Center,
& payment collections where appropriate.
  • Prioritizes foreign language speaking inbound/outbound calls based upon specified bilingual capabilities.
  • Delivers a high-quality patient experience through inbound & outbound call resolution within established protocols.
  • Collections patient owed cost sharing amounts (copays,

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